Expired contract

First Line Out-of-Hours Service Desk - Extension

Details

Value
£92,687.64
Duration
6 months
Topic
IT services: consulting, software development, Internet and support
Published
22 August 2023

Tender description

A 6-month extension has been put in place for the Out-of-Hours service desk currently provided to the MCA. The contract was originally tendered under the Crown Commercial Service framework Technology Services 3.

Timeline

  1. Completed: Award published22 August 2023
    Current notice
  2. Completed: Award date29 September 2025
  3. Completed: Contract expiry date28 March 2026

About the buyer

The Maritime and Coastguard Agency is an executive agency of the Department for Transport, and buys as a central government agency for maritime and coastal search and rescue. Crown Commercial Service frameworks are used where they fit the agency's needs. Specialist maritime technical and scientific services are sourced through dedicated frameworks instead. The Procurement Team sits within Commercial and Programmes at the agency's Southampton headquarters.

Over the past 5 years, most of Maritime and Coastguard Agency's contract awards have been in business services, IT services and software and information systems.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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