Awarded contract

CPU 5990 Customer Relationship Management and Billing System for Nottingham City Council, Enviroenergy

Details

Supplier(s)
Sycous Limited
Value
£639,000
Duration
10 years
Topic
Software package and information systems
Published
8 August 2023

Tender description

Customer Relationship Management and Billing System for Nottingham City Council, Enviroenergy

Timeline

  1. Completed: Award published8 August 2023
    Current notice
  2. Completed: Award date1 September 2023
  3. Next: Contract expiry date31 August 2033in 7 years

About the buyer

Nottingham City Council is a unitary local authority for the city of Nottingham, and organises procurement through category management teams covering people, places and products. Suppliers register on the East Midlands Tenders portal, the e-procurement system used across Nottinghamshire's public bodies, to view and respond to opportunities. Larger contracts also appear on Find a Tender, following the Procurement Act 2023. Framework agreements with Scape, the Eastern Shires Purchasing Organisation and the Crown Commercial Service route much of its procurement. Registered suppliers must also join the Central Digital Platform to bid on invitation to tender exercises.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Nottingham City Council's contract awards have been in construction work, health and social work and transport services.

Relevant CPV codes

  • 48000000 · Software package and information systems
  • 65000000 · Public utilities
  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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