Expired contract

VEAT - Zendesk Suite

Details

Buyer: University of Derby
Supplier(s): ZENDESK UK LIMITED
Value: £330,000
Duration: 3 years
Topic: Software package and information systems
Published: 1 August 2023
Source: uk:contracts_finder

Tender description

Intention to award a contract under Regulation 32(2) (b) (ii) of the Public Contracts Regulation 2015 This contract is to continue the existing integrated services for a period of 3 years for our Zendesk Suite provision. Due to the imbedded nature of the current service provision and that this service must be provided by Zendesk directly to maintain scope, content and negotiated pricing the university will be using a VEAT notice for this continued provision.

Timeline

Completed: Award published1 August 2023
Current notice
Completed: Award date1 September 2023
Completed: Contract expiry date31 August 2026

About the buyer

The University of Derby is a higher education institution on Kedleston Road in Derby, and buys as an education organisation. The University is a member of the North Eastern Universities Purchasing Consortium. Procurement business partners cover corporate and policy, digital services and solutions, and estates. A category manager and two assistant category specialists support them. The team sits within Finance.

Over the past 5 years, most of University of Derby's contract awards have been in software and information systems, office and computing equipment and construction work.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@university-of-derby.gov
Commercial Director	+44 •••• ••••••	••••••••@university-of-derby.gov
Procurement Manager	+44 •••• ••••••	••••••••@university-of-derby.gov
Category Lead	+44 •••• ••••••	••••••••@university-of-derby.gov
Senior Buyer	+44 •••• ••••••	••••••••@university-of-derby.gov
Contracts Manager	+44 •••• ••••••	••••••••@university-of-derby.gov