165-SNBD-22 Contact Centre Telephony System Replacement - AWARD
Details
- Supplier(s)
- 4NET TECHNOLOGIES LTD
- Value
- £733,671
- Duration
- 2 years
- Topic
- Telephone operator services
- Published
- 1 August 2023
- Source
- uk:contracts_finder
Tender description
You are invited to tender for the provision, maintenance and support of our contact centre telephone system for South Norfolk Council and Broadland District Council ("The Councils) Procurement Ref: 165/SN/22. The tender will be in the form of a further competition in accordance with Crown Commercial Service's (CCS) procurement framework RM3808 Lot 13. The contract will be awarded in accordance with the framework documentation.
Timeline
- Completed: Award published1 August 2023Current notice
- Completed: Award date1 November 2023
- Completed: Contract expiry date31 October 2025
About the buyer
Breckland District Council is a local authority based in Dereham, buying as a district council. A Procurement and Contract Management Strategy for 2026 to 2028 was approved by Cabinet in May 2026. The strategy also prepares the council for Local Government Reorganisation.
Over the past 5 years, most of Breckland District Council's contract awards have been in architectural and engineering services, IT services and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@breckland-district-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@breckland-district-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@breckland-district-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@breckland-district-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@breckland-district-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@breckland-district-council.gov |
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