Expired contract

T0466 Delivering behavioural insight and change

Details

Value
£249,958.85
Duration
9 months
Topic
Development consultancy services
Published
7 July 2023

Tender description

National Highways Social Research and Behaviour Change Centre of Excellence is looking to commission specialist social research and behavioural insight expertise and services to support National Highways in the delivery of our imperatives. This will provide us with access to a range of technical experts in the application, synthesis and use of social research and behavioural science. This will be used to improve capability across National Highways in the application of social research and behavioural science and to design and deliver impactful social research and behavioural science projects. Our focus is on improving customer experience and value, including that of users, communities and citizens and organisations. Service delivery and safety are important aspects of customer experience.

Timeline

  1. Completed: Award date30 June 2023
  2. Completed: Award published7 July 2023
    Current notice
  3. Completed: Contract expiry date31 March 2024

About the buyer

National Highways is the government company that plans, designs, builds, operates and maintains England's motorways and major A roads, and buys as a central government body. Suppliers register on the National Highways eSourcing Portal to search live tenders and opportunities. Larger contracts are also advertised on Find a Tender, with Contracts Finder used for smaller opportunities. Most work reaches the market through framework contracts covering major schemes and routine maintenance. The Supply Chain Team handles queries on contracts, frameworks and procurement processes. A social enterprise dynamic purchasing system also opens smaller contracts to voluntary and community organisations.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of National Highways Limited's contract awards have been in construction work, transport equipment and research and development.

Relevant CPV codes

  • 73220000 · Development consultancy services

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