Awarded contract

Delivery of an Integrated Police Command and Control System

Details

Value
£4,500,000
Duration
10 years
Topic
Industry specific software package
Published
29 June 2023

Tender description

Greater Manchester Police have awarded a contract for the continuation of its current Integrated Police Command and Control System, ControlWorks. The scope of the system includes the provision of: • Communications capability • Incident management • Data management • Resource management The contract includes the software licencing, and necessary managed service support for the application. The contract has been directly awarded under Crown Commercial Services RM6259 - Vertical Application Solutions Lot 5: Blue Light Solutions. This decision was taken due to the stable performance of the current system, the critical interdependency with the force's Police Records Management System (RMS), which is currently being retendered, and the significant cost of change. The contract is for an initial period of 7 years and includes the option of further extensions of up to 3 years in 12-month increments.

Timeline

  1. Completed: Award date21 June 2023
  2. Completed: Award published29 June 2023
    Current notice
  3. Next: Contract expiry date20 June 2033in 7 years

About the buyer

Greater Manchester Police is the territorial force for Greater Manchester's ten boroughs, covering Bolton, Bury, Manchester, Oldham, Rochdale, Salford, Stockport, Tameside, Trafford and Wigan, and buys as a blue light body. New tenders are advertised through the Bluelight eTendering portal. Contracts also appear on the Chest, the North West's shared procurement portal used by local authorities across the region. Contractual standing orders set the rules for open and accountable purchasing. The Mayor of Greater Manchester also serves as police and crime commissioner for the force. A Police, Fire and Crime Panel scrutinises how the mayor exercises these powers.

The top 10 blue light buyers spent a collective £2.2bn between FY2021 and FY2025.

Over the past 5 years, most of Greater Manchester Police's contract awards have been in software and information systems, IT services and office and computing equipment.

Relevant CPV codes

  • 48100000 · Industry specific software package
  • 48170000 · Compliance software package

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Decision makers

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