Awarded contract

Corporate Telephony & Contact Centre Solution

Details

Value
£132,194.85
Duration
4 years
Topic
Software package and information systems
Published
2 June 2023

Tender description

THIS NOTICE IS ON BEHALF OF ARUN DISTRICT COUNCIL Contract to replace the corporate telephony & contact centre solution. Purchase of a Cloud-hosted Unified communications as a service (UCaaS) business telephone solution.

Timeline

  1. Completed: Award date25 February 2023
  2. Completed: Award published2 June 2023
    Current notice
  3. Next: Contract expiry date24 February 2027in 4 months

About the buyer

Hampshire County Council buys as a local authority through its own Strategic Procurement Team. The same team also procures for district, borough and parish councils and national park authorities across Hampshire. A separate Strategic Frameworks Team runs works and professional services framework agreements for public authorities across the South.

Over the past 5 years, most of Hampshire County Council's contract awards have been in construction work, education and training and health and social work.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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