Award of Fixed Line Telephony
Details
- Supplier(s)
- Maintel Europe Ltd
- Value
- £707,965
- Duration
- 5 years
- Topic
- Telephone network equipment
- Published
- 9 January 2023
Tender description
Replace current ISDN30 connections with SIP and replace Avaya MES with Avaya Aura / Avaya IP Office / Cloud telephony solution. Bidder to provide a telephony managed service to install feature packs and upgrades as required. 1163 extensions, 29 Contact Centre Agents with call recording. Solution must assure PCI / DSS compliance. Supplier to manage full transfer from old to new service with no downtime. All to complete before end Dec 2022.
Timeline
- Completed: Award date23 December 2022
- Completed: Award published9 January 2023Current notice
- Next: Contract expiry date20 December 2027in 13 months
About the buyer
Clackmannanshire Council is a Scottish local authority procuring under the Public Contracts (Scotland) Regulations 2015 and the Procurement (Scotland) Regulations 2016. Scotland Excel, the national purchasing consortium for Scottish councils, supplies many of its framework agreements. Temporary accommodation and similar needs run through the council's own multi-supplier frameworks. A central Procurement team follows the Procurement Journey process for every exercise.
Over the past 5 years, most of Clackmannanshire Council's contract awards have been in sports, games and art supplies, software and information systems and transport equipment.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@clackmannanshire-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@clackmannanshire-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@clackmannanshire-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@clackmannanshire-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@clackmannanshire-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@clackmannanshire-council.gov |
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