Automated Telephone Payment Service
Details
- Supplier(s)
- Capita Business Services Ltd
- Value
- £80,000
- Duration
- 4 years
- Topic
- Software package and information systems
- Published
- 15 November 2022
- Source
- uk:contracts_finder
Tender description
Cloud hosted Automated Telephone Payment Service supporting self-service payments by debit or credit card using the telephone keypad with associated hosting and maintenance.
Timeline
- Completed: Award date3 September 2022
- Completed: Award published15 November 2022Current notice
- Completed: Contract expiry date2 September 2026
About the buyer
Wolverhampton City Council is a local authority that runs its own corporate procurement function covering goods and services for the city. Tenders and contract opportunities are published through the ProContract portal, where free registration takes about ten minutes. A public contracts register lists every live agreement the council holds. Projects due for retender within the next three years appear in a rolling procurement pipeline. Many requirements are sourced through existing frameworks, where suppliers have already pre-competed, rather than run as fresh competitions. Registered suppliers are notified automatically when a new opportunity matches their expertise.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Wolverhampton City Council's contract awards have been in architectural and engineering services, construction work and health and social work.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@wolverhampton-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@wolverhampton-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@wolverhampton-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@wolverhampton-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@wolverhampton-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@wolverhampton-city-council.gov |
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