Expired contract

User Research Call Off

Details

Value
£2,820,000
Duration
2 years
Topic
IT services: consulting, software development, Internet and support
Published
16 May 2022

Tender description

User research is an essential part of our development, ensuring that our tools and services are evidence driven and usercentred. DWP require a research partner to; provide expert and experience support, as and when required, for specific pieces of work and experience of choosing and making use of the most appropriate methods and tools to turn research insights into recommendations that align with DWP strategic goals.

Timeline

  1. Completed: Award date20 February 2022
  2. Completed: Award published16 May 2022
    Current notice
  3. Completed: Contract expiry date20 February 2024

About the buyer

The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities.

Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.

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Decision makers

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Contracts Manager+44 •••• ••••••

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