Service Contract For Leica Microdissection System
Details
- Supplier(s)
- LEICA MICROSYSTEMS (UK) LIMITED
- Value
- £16,641.2
- Duration
- 3 years
- Topic
- Laboratory services
- Published
- 4 March 2021
- Source
- uk:contracts_finder
Tender description
2.1 Specific requirements The Contractor shall provide the Standard Care level of service provision for the Equipment which shall include, for the specified Agreement Term, the following: 2.1.1 One (1) Preventative Maintenance visit per instrument per annum, to include the following: - Microscope maintenance and revision - Microscope cleaning - Microscope functionality tests - Software upgrade - All travel and labour costs for the Preventative Maintenance visits only; - A 10% discount from Leica list prices on replacement of any Repair Parts; - A 10% discount from Leica list prices on travel and labour for Corrective Maintenance visits. - Priority processing in the event of a breakdown and on site response within a maximum of five (5) day working days. - Technical Phone support Monday to Friday. - Provision of service reports within four (4) Working Days of a site visit by the Contractor. The report shall include date of visit, type of visit, serial number of the specific Equipment, description of issue, action taken to resolve the issue, confirmation the issue is resolved / actions required and timescales to resolve the issue. Additional information: Please note that Defra procurement uses an E-tendering system for Procurement activities. This is currently provided by Bravo Solutions. To access appropriate tendering and contractual documents, please access the E-Tendering portal at https://defra.bravosolution.co.uk", ensuring that your registration includes "Defra". If you have any problems with this system, please contact Bravo on their telephone helpline number 0800 368 4850 or by emailing them at help@bravosolution.co.uk.
Timeline
- Completed: Award date26 February 2021
- Completed: Award published4 March 2021Current notice
- Completed: Contract expiry date31 March 2024
About the buyer
The Department for Environment, Food & Rural Affairs (DEFRA) is a ministerial department that also buys through agencies such as the Environment Agency, the Rural Payments Agency and the Animal and Plant Health Agency. DEFRA also procures goods and services through the Crown Commercial Service. Existing contracts and frameworks set up under the previous procurement regulations remain valid until they expire.
Over the past 5 years, most of DEFRA's contract awards have been in research and development, construction work and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov |
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