Expired contract

WMG CRM Support and Development - AWARD

Details

Supplier(s)
Inturi Technology Solutions Ltd
Value
70,000
Duration
3 years
Topic
IT services: consulting, software development, Internet and support
Published
12 October 2021

Tender description

The University of Warwick has a requirement to procure technical support for - and development of - Warwick Manufacturing Group's (WMG) Customer Relationship Manager (CRM) MS Dynamics platform, including app roll-out; security roles; user onboarding; continuous improvement; report development; GDPR compliance; integration with WMG website (via MS Dynamics Portal); email marketing integration; functional development; data updating procedures; Power App configuration and ongoing managed service support. Please refer to http://in-tendhost.co.uk/universityofwarwick for further information. You will be able to download the full tender documents from this site. Any queries in relation to this requirement should be directed to the University of Warwick via the correspondence functionality of the In-tend system. Failure to do so may result in queries being excluded from the procedure. The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation.

Timeline

  1. Completed: Award date21 September 2021
  2. Completed: Award published12 October 2021
    Current notice
  3. Completed: Contract expiry date8 September 2024

About the buyer

University of Warwick is a higher education body that buys mainly through Procurement Services in the Finance Office. Tenders are advertised regularly on the In-Tend portal, and larger contracts also appear on Find a Tender. Suppliers become approved through the university's own tenders or via consortium and national frameworks across the sector. Specialist frameworks such as NERARS cover categories like advertising and media buying. Day-to-day orders run through OPeRA, the university's own e-procurement system. Procurement Services reports into a Deputy Finance Director. Approved suppliers must meet Stage 1 SSIP safety standards. A supplier code of conduct applies to every contract signed.

Education procurement reached £47.4bn in 2024/25, the fourth-largest public sector budget.

Over the past 5 years, most of University of Warwick's contract awards have been in laboratory and precision equipment.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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