Social Media Monitoring Services
Details
- Supplier(s)
- RUNTIME COLLECTIVE LTD
- Value
- £316,584
- Duration
- 3 years
- Topic
- Analysis services
- Published
- 3 September 2021
- Source
- uk:contracts_finder
Tender description
The Foreign, Commonwealth & Development Office (FCDO) conducts regular social listening and media monitoring, via a web based service, to manage the department's reputation and measure the owned and earned impact of its campaigns. Specifically, social listening and media monitoring allows the FCDO's communication teams to understand audience sentiment around key policy areas, its programmes of work and services. Monitoring tools are also used to help teams ascertain where conversations around these areas predominantly take place and who influences these discussions. Ultimately, social media monitoring and listening allows the FCDO's communications teams to inform future campaign strategies as well as evaluate existing activities.
Timeline
- Completed: Award date6 August 2021
- Completed: Award published3 September 2021Current notice
- Completed: Contract expiry date30 August 2024
About the buyer
The Foreign, Commonwealth and Development Office is a ministerial department that buys through its own Commercial Directorate. Four category teams cover programme delivery, estates and security, digital and technology, and corporate services. The department runs its own frameworks, such as the Global Development Delivery Framework, and dynamic purchasing systems for construction and global facilities management.
A commercial pipeline is updated every quarter.
Over the past 5 years, most of the Foreign, Commonwealth and Development Office's contract awards have been in business services, transport equipment and construction work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@foreign-commonwealth-and-development-office.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@foreign-commonwealth-and-development-office.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@foreign-commonwealth-and-development-office.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@foreign-commonwealth-and-development-office.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@foreign-commonwealth-and-development-office.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@foreign-commonwealth-and-development-office.gov |
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