Language Services (Lot 1 - 5)
Details
- Supplier(s)
14 suppliers
- AA Global
- D A Languages Ltd (Ranked 3)
- Global Connections (Scotland) Ltd
- GLOBAL TRANSLATION SERVICES LIMITED
- K International
- Language Empire Limited
- Language Line Limited (t/a LanguageLine Solutions)
- LANGUAGE LINE TI LIMITED
- ONCALL Interpreters Ltd
- Sign Solutions
- SUPREME LINGUISTIC SERVICES LTD
- thebigword Group Ltd
- WORD360 LTD
- WorldWide Language Resources Ltd
- Value
- £148,000,000
- Duration
- 4 years
- Topic
- Video-conferencing equipment
- Published
- 2 June 2021
- Source
- uk:contracts_finder
Tender description
Crown Commercial Service (CCS), as the Authority, has established a Framework Contract with multiple suppliers for the provision of Language Services including Translation, Transcription and Ancillary Services, Telephone and Video Interpreting Services, Non Spoken and Spoken Face to Face Interpreting Services, for use by the UK Public Sector Buyers identified at VI.3. The Services within the scope of this framework have been divided into 5 Lots, with Lots 4 and 5 being broken down into regional sub-lots: Lot 1 National Managed Service Lot 2 Translation, Transcription and Ancillary Services Lot 3 Telephone and Video Interpretation Lots 4a to 4l Non Spoken Languages Services Lots 5a to 5m Regional Managed Service, * Please note, Lots 4a-4l provide UK regional coverage and Lots 5a-5m provide UK and overseas coverage* Additional information: The start date of this framework agreement is 10 May 2021. The expiry date of the framework agreement is 29 March 2025. The framework will be established for 36 months, with the option to extend for 1 further period of 12 consecutive months, executed at the discretion of CCS.
Timeline
- Completed: Award date11 May 2021
- Completed: Award published2 June 2021Current notice
- Completed: Contract expiry date29 March 2025
About the buyer
The Government Commercial Agency (CCS) is the UK's central buying body, renamed from the Crown Commercial Service in April 2026. As CCS, it ran national buying agreements for public and non-profit bodies across the UK. Government departments and local authorities drew on it as a shared procurement route. Buyers reached suppliers through frameworks, dynamic purchasing systems, dynamic markets and catalogues. Framework places were advertised on Find a Tender, Contracts Finder and its agreements page. Registration ran through an eSourcing portal, a selection questionnaire and a tender assessment on quality and price. Suppliers paid a commission on sales rather than a fee to join.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of CCS's contract awards have been in business services, IT services and software and information systems.
Relevant CPV codes
- 32232000 · Video-conferencing equipment
- 32353000 · Sound recordings
- 48521000 · Music or sound editing software package
- 48740000 · Foreign language translation software package
- 64211000 · Public-telephone services
- 72212740 · Foreign language translation software development services
- 72224200 · System quality assurance planning services
- 72225000 · System quality assurance assessment and review services
- 75230000 · Justice services
- 79510000 · Telephone-answering services
- 79530000 · Translation services
- 79540000 · Interpretation services
- 79821100 · Proofreading services
- 79822500 · Graphic design services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@crown-commercial-service.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@crown-commercial-service.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@crown-commercial-service.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@crown-commercial-service.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@crown-commercial-service.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@crown-commercial-service.gov |
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