Integrated Housing Management System
Details
- Supplier(s)
- CIVICA UK LIMITED
- Value
- £1,053,887
- Duration
- 7 years
- Topic
- Software-related services
- Published
- 5 April 2021
- Source
- uk:find_a_tender
Tender description
Provision of a Cloud Hosted Housing Management System Lot 1: Provision of a Cloud Hosted integrated housing management system to include all aspects of tenancy management, support services, void management, onboarding process for new customers, asset management, property maintenance and customer relationship management. The solution is to include mobile working capabilities including an ability to work offline when needed. Although a fully functional system is required immediately, it is expected that the solution will be continuing to develop to meet future expectations and to utilise new innovations including smart technologies within homes and AI. Full details of the requirements are contained within the tender documents. The solution is to include open APIs to enable integration with other solutions (internal systems and third party solutions), workflow functionality and easy to use report writing functionality.
Timeline
- Completed: Award date31 March 2021
- Completed: Award published5 April 2021Current notice
- Next: Contract expiry date31 March 2028in 17 months
About the buyer
West Kent Housing Association is a social housing provider based in Sevenoaks, with homes in towns and villages across Kent. Suppliers contact its tenders team by email. West Kent has used the Procurement for Housing Business Solutions framework to call off an office supplies contract. Suppliers bidding for large long-term contracts are asked what they can do to support residents and communities. West Kent is part of the Thriving Communities Consortium, which is led by Places for People.
Over the past 5 years, most of West Kent Housing Association's contract awards have been in architectural and engineering services, construction work and waste, cleaning and environmental services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@west-kent-housing-association.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@west-kent-housing-association.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@west-kent-housing-association.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@west-kent-housing-association.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@west-kent-housing-association.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@west-kent-housing-association.gov |
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