The Provision of a Strategic Customer Contact Platform (SCCP) and Speech Interactive Voice Response (IVR) Solution
Details
- Supplier(s)
- Modality Systems Ltd
- Value
- £500,000
- Duration
- 5 years
- Topic
- Voice recognition software package
- Published
- 12 March 2021
- Source
- uk:procontracts
Tender description
The Provision of a Strategic Customer Contact Platform (SCCP) and Speech Interactive Voice Response (IVR) Solution
Timeline
- Completed: Award published12 March 2021Current notice
- Completed: Award date12 March 2021
- Completed: Contract expiry date11 March 2026
About the buyer
South Gloucestershire Council delivers local government services from its offices near Bristol, procuring as a local authority. The council's procurement activity now follows the Procurement Act 2023, in force since February 2025.
Over the past 5 years, most of South Gloucestershire Council's contract awards have been in construction work, construction materials and architectural and engineering services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@south-gloucestershire-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@south-gloucestershire-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@south-gloucestershire-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@south-gloucestershire-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@south-gloucestershire-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@south-gloucestershire-council.gov |
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