Expired contract

Unified Communications

Details

Supplier(s)
Avoira Ltd
Duration
3 years
Topic
Radio, television, communication, telecommunication and related equipment
Published
8 January 2021

Tender description

The objective of this tender exercise is to source a partnership with a supplier to deliver a cloud-based unified communications SaaS platform to The National Archives (TNA) to include services such as, telephony, chat, contact centre and video/voice-conferencing.

Timeline

  1. Completed: Award date31 December 2020
  2. Completed: Award published8 January 2021
    Current notice
  3. Completed: Contract expiry date1 January 2024

About the buyer

The National Archives is a non-ministerial government department that manages its own tenders and contracts. Tenders and contracts are published on Contracts Finder, the government's central platform for opportunities. Larger tender documents and the resulting awarded contracts are published online in full under central government transparency rules. A licensing team runs a separate tender route for suppliers wanting to digitise, transcribe or publish its historical records. Licensing opportunities are advertised on the archive's own website as well as on Contracts Finder. Successful licensees cover their own project costs and pay royalties back to the archive.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of The National Archives's contract awards have been in business services, software and information systems and IT services.

Relevant CPV codes

  • 32000000 · Radio, television, communication, telecommunication and related equipment
  • 48000000 · Software package and information systems
  • 64000000 · Postal and telecommunications services
  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

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