Independent Childrens Complaints Investigation
Details
- Supplier(s)
- Debra Johnson, Suzanne Gibbon
- Value
- £3,461
- Duration
- 5 years
- Topic
- Social work services
- Published
- 30 October 2020
- Source
- uk:contracts_finder
Tender description
In line with the 'Getting the Best from Complaints Social Care Complaints and Representations for Children, Young People and Others' guidance Coventry City Council recognises a good procedure ensures that children and young people who make representations should have their concerns swiftly resolved, and, wherever possible, by the people who provide the service locally. The purpose of this procurement is to recruit a 'bank' of Independent Complaints Investigating Officers, Independent Persons, Independent Chairs of Review Panels and Review Panellists who will undertake, in line with statutory guidance for local authority children's services representations and complaints procedures, a Stage 2 investigation or Stage 3 review panel. The procurement documents are available for unrestricted and full direct access, free of charge, at www.cswjets.co.uk
Timeline
- Completed: Award date1 October 2019
- Completed: Award published30 October 2020Current notice
- Completed: Contract expiry date30 September 2024
About the buyer
Coventry City Council is a local authority serving the city of Coventry, with its own procurement service. Larger opportunities are advertised through CSW-JETS, a shared e-tendering portal with Solihull and Warwickshire. The three councils have run this joint tendering system since 2010. Find a Tender, the government's central digital platform, carries the very largest contracts too. That national route has applied since the Procurement Act 2023 took effect in February 2025. Bids are judged on price alone or under the Most Advantageous Tender method. Quality and social value count alongside cost under that approach.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Coventry City Council's contract awards have been in IT services, health and social work and construction work.
Relevant CPV codes
- 85310000 · Social work services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@coventry-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@coventry-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@coventry-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@coventry-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@coventry-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@coventry-city-council.gov |
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