Computer equipment and supplies

Tender description

Crown Commercial Service as the contracting authority has put in place a pan-government collaborative framework agreement for the supply of commodity technology goods and associated services for use by UK public sector. There are 4 lots in total, for the detailed description please refer to the Specification. (Framework Schedule 1). The agreement facilitates the purchase of technology hardware, software and associated services. Associated services are summarised below (note — associated services can only be ordered with goods). — end user support, — service desk, — integration, — system installation, — project management, — training, — leasing (hire of goods), — security management, — hardware asset management, — software asset management, — network infrastructure management service, — device as a service, — escrow. There will be a separate procurement for Technology Products Online Purchasing Content (RM6147) This lot is aimed at suppliers with the capability of providing hardware, software and services. This lot is for the provision of combined requirements: — hardware and software, and/or — hardware and software and associated services. For a detailed description of the requirements please refer to the Specification (Framework Schedule 1). This lot is aimed at suppliers who have the capability to provide hardware requirements, including but not limited to: end user devices, infrastructure hardware, consumables and peripheral equipment with associated services. Suppliers will have the ability to provide extended product warranties; support; upgrade and maintenance services associated with products purchased; hardware configuration; imaging devices (utilising Buyer’ pre-owned or separately procured software licences where applicable); delivery to desk/server room; installation; consignment stocking and deliveries as required; project management of implementations e.g. estate refreshes; provision of management information reports to buyers; technical support; on-site warranty repairs (as required); and loaning test devices. For a detailed description of the requirements please refer to the Specification (Framework Schedule 1). This lot is aimed at Suppliers for software, who have the capability to supply a full range of commercial and open source commodity off-the-shelf software, software licenses and associated commoditised software services. Suppliers will have the ability to provide (not limited to) warranties; including but not limited to; extended product warranties; repairs and bug fix warranties in addition to that, the supplier shall manage such product returns and replacements as appropriate. This includes third party relationship management across the provision of such warranties. For a detailed description of the requirements please refer to the Specification (Framework Schedule 1). This lot is aimed at Suppliers of commoditised IT products and solutions that are capable of meeting specific protective, information assurance requirements. Suppliers will be able to provide a range of associated services. For a detailed description of the requirements please refer to the Specification (Framework Schedule 1).