Expired contract

Provision of a Integrated Finance and CRM System Purchase/Upgrade of Existing Systems

Details

Supplier(s)
Innov8 Technology Ltd
Value
£600,000
Duration
4 years
Topic
Software package and information systems
Published
10 June 2020

Tender description

Following an in-depth review of current capability and system performance, the current finance and CRM systems were highlighted as an area in need of investment. CPI believe that in order to improve the current capability, either new systems must be purchased or the current systems require upgrades. In order to ensure efficiencies and enable seamless data transfer between systems, CPI seek a fully integrated CRM and finance system, which is supported in its integrated state by the manufacturer and any third party support partner. This tender is split into 2 lots: Lot 1: Integrated CRM and finance system purchase; Lot 2: Sage partner for upgrades to existing systems and provision of ongoing day to day support.

Timeline

  1. Completed: Award date18 May 2020
  2. Completed: Award published10 June 2020
    Current notice
  3. Completed: Contract expiry date17 May 2024

About the buyer

Centre for Process Innovation buys as a public sector innovation and technology organisation, and is a founding partner in the High Value Manufacturing Catapult network. Ten innovation centres across North East England and Scotland carry out its research and development work. European and UK government programmes fund its work, including the European Regional Development Fund. Facilities, expertise and funder networks help businesses develop, test and scale new products.

Over the past 5 years, most of Centre for Process Innovation's contract awards have been in laboratory and precision equipment, IT services and repair and maintenance.

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