Expired contract

Collections Optimisation

Details

Value
£2,400,000
Duration
4 years
Topic
Collection agency services
Published
20 March 2020

Tender description

SLC would like to appoint a new partner to service SLC collections optimisation activity relating to the collection of early arrears (i.e. accounts which have not yet been assigned to a DCA).The new partner will be 'acting as' an extension of SLC utilising SLC branding

Timeline

  1. Completed: Award date27 January 2020
  2. Completed: Award published20 March 2020
    Current notice
  3. Completed: Contract expiry date28 January 2024

About the buyer

Student Loans Company administers loans and grants to students across the UK as a non-departmental public body sponsored by the Department for Education. The Commercial Services team runs procurement across the organisation. Framework agreements are the first route, particularly through Crown Commercial Service and Scottish Government procurement. Contracts above the regulated threshold are advertised on Find a Tender. Suppliers register through the Central Digital Platform to bid for covered procurements. A forward pipeline lists upcoming opportunities ahead of the largest contracts. Delivery partners have joined through a technology transformation procured by competitive tender.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of Student Loans Company's contract awards have been in software and information systems, IT services and business services.

Relevant CPV codes

  • 79940000 · Collection agency services

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Decision makers

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Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
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