IT services: consulting, software development, Internet and support

Tender description

A contract between the authority and its incumbent supplier relating to the procurement and supply of goods and services across the NHS, together with supporting information and communication technology services (“ICT services”) is due to expire on 30.9.2018. In the re-procurement of the services delivered by the current contract, the authority is dis-aggregating the ICT services from the procurement and supply of goods. In this procurement exercise, the authority is seeking to award a single contract for the delivery of supporting technologies and infrastructure services (only), which will include transformation services for the replacement of legacy systems. The authority will set up an Intelligent Client Coordinator (“ICC”) to fulfil the contract management role and act on behalf of NHS customers and the authority. There will be an obligation in the contract for the appointed supplier to enter into a novation agreement with the authority and the ICC if required. The procurement is being conducted via the competitive dialogue procedure under Regulation 30 of the Public Contract Regulations 2015 and it is anticipated that 6 potential providers will be invited to submit outline solutions and 4 potential providers will be invited to submit final tenders. The services that are required can be briefly described as: — transition services: to transfer all current services and systems (including novating contracts as required) to the successful supplier on or before the 30.9.2018, — business as Usual services: to provide continuity of the transitioned services (as set out in the authority’s requirements), — transformation services: to enhance existing legacy systems and services (as requested by the authority) during the contract period. 3 transformation projects have been identified by the Authority, but additional projects may be added. The 3 projects are: 1) A new Integration platform; 2) Replacement of the warehouse management and 3) A new order management (RESUS) systems. It is anticipated that dialogue will be concentrated on transformation services. The dialogue may be conducted in successive stages leading to submission of a final tender. Details of the services required are in the procurement documents.