Voice Tenders and Contracts
See open voice tenders and awarded contracts for the UK public sector. Over 270 voice tenders and contracts were published in the last 12 months, and over 90 voice contracts are due to expire in the next year.
2,710 results
- Awarded contractPublished 21 July 2020
Delivery Manager - ICT Transformation
£84,500
- Closed tenderPublished 20 July 2020
Administrative services for business operations
£30,000,000
- Awarded contractPublished 20 July 2020
Provision of Mobile Phone Services for British Embassy in Bangkok
£75,000
- Closed tenderPublished 16 July 2020
Provision of Mobile Phone Services for British Embassy in Bangkok
£66,442
- Awarded contractPublished 13 July 2020
Network Design Engineer
£147,250
- Expired contractPublished 8 July 2020
Maintenance and Future Development of Durham County Council's Existing Mitel Telephony System
£700,000
- Closed tenderPublished 3 July 2020
SIP Trunking
Value not stated
- Expired contractPublished 3 July 2020
PageOne - iBooking IVR Gateway
£7,200
- Closed tenderPublished 2 July 2020
Jisc Training DPS
Value not stated
- Closed tenderPublished 2 July 2020
Jisc Telephony DPS
Value not stated
- Expired contractPublished 30 June 2020
IVR Non Emergency Calls Upgrade
£39,445
- Awarded contractPublished 26 June 2020
Provision of a Multi-Channel Contact Centre and Telephony Service for Social Security Scotland
£5,500,000
- Stale Pre-tenderPublished 25 June 2020
General-practitioner services
Value not stated
- Closed tenderPublished 24 June 2020
Voice and Data: Moves, Adds and Changes.
£1,750,000
- Closed tenderPublished 24 June 2020
Essex County Council (ECC) seeks input from the market to inform the scoping of a potential procurement opportunity concerning Networking and Communications. Our aim is to provide ECC with modern, flexible, cost-effective technology solutions for Connectivity and Voice and we are looking for potential suppliers to engage with us on market innovation, service delivery models and their service offering.\n \n Connectivity and Voice are presently provided to ECC under a fully managed service for WAN, LAN and telephony (mobiles, contact centres, VOIP and some residual fixed line telephony), across an estate of ~160 Essex end sites, including core sites such as County Hall.\n \n
Value not stated
- Stale Pre-tenderPublished 24 June 2020
Banking services
£100,000,000
- Expired contractPublished 24 June 2020
Support of Aspect Unified IP Contact Centre
£40,753
- Stale Pre-tenderPublished 23 June 2020
Radio, television, communication, telecommunication and related equipment
Value not stated
- Closed tenderPublished 18 June 2020
HS2 Ltd Operational Telecommunications and Security Systems
£247,257,653
- Closed tenderPublished 18 June 2020
A discovery to determine the optimal telephony solution(s) to meet user needs
£40,000
Frequently asked questions
Frequently asked questions about Voice in the UK public sector.
What does voice procurement cover?
Voice procurement covers VoIP and cloud telephony systems, SIP channels and hosted phone services, interactive voice response, switchboards and contact centre platforms, and the migration off ageing ISDN and PSTN lines to digital voice. Licence, support and maintenance renewals for existing phone systems come up as well.
Where are voice contracts advertised?
Stotles brings together voice tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.
If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. Voice is mostly called off from the Network Services framework or bought as part of an ICT managed service, with SIP channels and VoIP licences often renewed by direct award.
What do you need to bid for voice contracts?
Voice services must support emergency calls and caller location under Ofcom's general conditions, and call recordings must be handled under UK data protection law. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar contracts at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.
How is voice work bought, and who buys it?
Telephony is often bundled into managed IT and network contracts, and is bought as call-offs from the CCS network services framework and other ICT frameworks as well as one-off contracts. NHS trusts, councils, universities, school and academy trusts, fire and police services and central government departments are the regular buyers of voice services.
Why do ISDN and PSTN replacement projects show up?
UK telecoms providers are switching off the old PSTN and ISDN networks, so buyers are re-tendering their phone systems for VoIP and other digital voice technology as part of the switchover. Those migration contracts are voice technology procurement even where the notice does not use the word "voice".
How do I find voice contracts before they are formally tendered?
Read digital and technology strategies, licence and contract renewal dates, architecture reviews and early market engagement notices, which show voice work coming due ahead of a notice. On Stotles you can track those signals and the buyers behind them, then follow a notice from pre-tender through to award.
What CPV codes cover voice and VoIP tenders?
Voice and VoIP notices carry 32524000 (Telecommunications system) and 64210000 (Telephone and data transmission services).
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