Voice Tenders and Contracts
See open voice tenders and awarded contracts for the UK public sector. Over 270 voice tenders and contracts were published in the last 12 months, and over 90 voice contracts are due to expire in the next year.
2,710 results
- Awarded contractPublished 18 July 2016
Networks
Value not stated
- Closed tenderPublished 10 July 2016
Postal and telecommunications services
Value not stated
- Closed tenderPublished 8 July 2016
Provision of Mobile Telephony Services
Value not stated
- Awarded contractPublished 6 July 2016
Digital telephone exchanges
£551,308
- Awarded contractPublished 6 July 2016
The Installation and Support of a Hosted PBX Telephony System and Carrier Service
Value not stated
- Awarded contractPublished 4 July 2016
Ericsson Phone System Maintenance
Value not stated
- Closed tenderPublished 4 July 2016
Messaging and Collaboration SME
GBP/DAY 550
- Closed tenderPublished 4 July 2016
Messaging and Collaboration SME
GBP/DAY 550
- Expired contractPublished 30 June 2016
Provision of VOIP Telephony System for Valuation Office Agency Network Support Office Sites
£25,224
- Closed tenderPublished 28 June 2016
7_16 Telephony, broadband and associated services
£5,000,000
- Stale Pre-tenderPublished 27 June 2016
7_16 Telephony, broadband and associated services
£25,000,000
- Closed tenderPublished 24 June 2016
Telephone equipment
£180,000
- Stale Pre-tenderPublished 24 June 2016
Telecommunications network
£25,000,000
- Awarded contractPublished 22 June 2016
Software package and information systems
£790,292
- Expired contractPublished 18 June 2016
Mobile Telephony Service
£10,000
- Awarded contractPublished 15 June 2016
IP telephone services
£1,386,000
- Awarded contractPublished 13 June 2016
The contract is for the provision of an overarching ICT Managed Support service for all Waterways Ireland sites.
Value not stated
- Expired contractPublished 13 June 2016
1516-110 Pay by Phone Parking Services
£2,450,000
- Awarded contractPublished 8 June 2016
Telecommunications equipment and supplies
Value not stated
- Awarded contractPublished 8 June 2016
Networks
Value not stated
Frequently asked questions
Frequently asked questions about interactive voice response, voice over ip, voice over internet protocol, voip, voice gateway, digital voice, telephony system, phone system, SIP trunks, SIP channels, cloud telephony, hosted telephony, PSTN switch off, digital switchover, telephony services, voice services, IVR in the UK public sector.
What does voice procurement cover?
Voice procurement covers VoIP and cloud telephony systems, SIP channels and hosted phone services, interactive voice response, switchboards and contact centre platforms, and the migration off ageing ISDN and PSTN lines to digital voice. Licence, support and maintenance renewals for existing phone systems come up as well.
Where are voice contracts advertised?
Stotles brings together voice tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.
If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. Voice is mostly called off from the Network Services framework or bought as part of an ICT managed service, with SIP channels and VoIP licences often renewed by direct award.
What do you need to bid for voice contracts?
Voice services must support emergency calls and caller location under Ofcom's general conditions, and call recordings must be handled under UK data protection law. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar contracts at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.
How is voice work bought, and who buys it?
Telephony is often bundled into managed IT and network contracts, and is bought as call-offs from the CCS network services framework and other ICT frameworks as well as one-off contracts. NHS trusts, councils, universities, school and academy trusts, fire and police services and central government departments are the regular buyers of voice services.
Why do ISDN and PSTN replacement projects show up?
UK telecoms providers are switching off the old PSTN and ISDN networks, so buyers are re-tendering their phone systems for VoIP and other digital voice technology as part of the switchover. Those migration contracts are voice technology procurement even where the notice does not use the word "voice".
How do I find voice contracts before they are formally tendered?
Read digital and technology strategies, licence and contract renewal dates, architecture reviews and early market engagement notices, which show voice work coming due ahead of a notice. On Stotles you can track those signals and the buyers behind them, then follow a notice from pre-tender through to award.
What CPV codes cover voice and VoIP tenders?
Voice and VoIP notices carry 32524000 (Telecommunications system) and 64210000 (Telephone and data transmission services).
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