User Experience Tenders and Contracts
See open user experience tenders and awarded contracts for the UK public sector. Over 130 user experience tenders and contracts were published in the last 12 months.
4,863 results
- Closed tenderPublished 2 March 2021
Financial Systems Digital Delivery Team
£117,650,000
- Awarded contractPublished 1 March 2021
Prj_4744 - Product Development and Data Services Directorates Service Design
£2,000,000
- Awarded contractPublished 1 March 2021
Base 029-Future Secure Discovery Phase
£284,167
- Closed tenderPublished 23 February 2021
CRS EXTRANET REPLACEMENT BETA PHASE
£150,000
- Expired contractPublished 23 February 2021
Research for insight into improving digital content and communications
£25,488.6
- Awarded contractPublished 22 February 2021
Provision of The National Parking Platform Discovery/Alpha - T/IT 0233
£500,000
- Closed tenderPublished 22 February 2021
User Research to Support Social Care Platforms Programme – CO0062
£70,000
- Closed tenderPublished 18 February 2021
Online Research Platform
£116,666
- Closed tenderPublished 18 February 2021
Explore Education Statistics public beta
£1,100,000
- Closed tenderPublished 17 February 2021
NLEDP 158 - Interactive Designer
GBP/DAY 625
- Closed tenderPublished 16 February 2021
eProcurement Landscape Wales - Discovery
£80,000
- Closed tenderPublished 16 February 2021
LocalGov Drupal - Beta
£190,000
- Closed tenderPublished 15 February 2021
C18481 Digital Data and Technology (DDaT) User Centred Design Partner Service
Value not stated
- Awarded contractPublished 15 February 2021
Ofgem 2020-152 Rewrite of Existing Non-Domestic Register and CRM
£1,180,260
- Awarded contractPublished 15 February 2021
UK SBS DDaT20329 UKRI - The Funding Service Beta/Live phase – technical team
£4,800,000
- Closed tenderPublished 9 February 2021
Development, hosting and CMS for a New Council Website
£125,000
- Awarded contractPublished 8 February 2021
NHS England and Improvement: Product development, digital and analytical support services
£4,800,000
- Closed tenderPublished 5 February 2021
Investment Security Unit - Discovery and Alpha
£500,000
- Awarded contractPublished 5 February 2021
IT services: consulting, software development, Internet and support
£2,000,000,000
- Awarded contractPublished 5 February 2021
UK SBS DDaT20340 BEIS Online Policy Development Project
£73,500
Frequently asked questions
Frequently asked questions about User Experience in the UK public sector.
What does user experience procurement cover?
User experience procurement covers user research and usability testing, UX and interaction design, service and content design, and journey mapping, usually bought as one lot inside a wider website or digital service contract. Recruiting research participants and licensing research platforms and analysis tools are separate buys within the same field.
Where are user experience contracts advertised?
Stotles brings together user experience tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.
If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. User experience work is mostly bought through Digital Outcomes and G-Cloud, and central government departments buy participant recruitment and research platforms separately from the design team.
What do you need to bid for user experience contracts?
User research with the public must follow UK data protection law and informed consent practice, and government services are assessed against the Service Standard and accessibility regulations. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar work at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.
How is user experience work bought, and who buys it?
User experience buying mostly runs through the Digital Outcomes and Research and Insights frameworks, as further competitions and call-offs. Central government departments and agencies are regular buyers, alongside regulators, councils, health bodies and colleges.
How large are user experience contracts?
User experience contracts come in two shapes. Standalone pieces show up as discovery-phase user research, single usability testing rounds and participant recruitment calls. The larger notices are website, platform and case management rebuilds that carry a UX or user research lot inside them.
How do I find user experience contracts before they are formally tendered?
Read digital and technology strategies, discovery-phase notices, preliminary market engagement and service assessment schedules, which show user experience work coming due ahead of a notice. On Stotles you can track those signals and the buyers behind them, then follow a notice from pre-tender through to award.
What CPV codes cover user experience work?
User experience notices carry 73110000 (Research services) and 79315000 (Social research services).
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