User Experience Tenders and Contracts

See open user experience tenders and awarded contracts for the UK public sector. Over 130 user experience tenders and contracts were published in the last 12 months.

4,863 results

  • Expired contractPublished 18 September 2021

    WP1989.1: UX/product outcome for identity and authentication

    Government Digital ServiceSupplier(s) Hippo Digital LtdAwarded 18 September 2021

    £1,950,000

  • Closed tenderPublished 17 September 2021

    Supporting residents in, and managing properties for temporary accommodation

    £310,000

  • Closed tenderPublished 16 September 2021

    Accessing Adult Social Care (Beta) service

    £700,000

  • Closed tenderPublished 16 September 2021

    A discovery and alpha for a service that collects data to generate and disclose an energy rating.

    Department for Business Energy and Industrial Strategy (BEIS)

    £525,000

  • Closed tenderPublished 16 September 2021

    ADVICE AND SUPPORT TO SET OUT THE REQUIREMENTS FOR A COMPONENTISED CONTENT MANAGEMENT SYSTEM

    Value not stated

  • Closed tenderPublished 14 September 2021

    FCDO consular digital services delivery partner

    £4,500,000

  • Closed tenderPublished 14 September 2021

    Senior Interaction Designer

    GBP/DAY 600

  • Awarded contractPublished 13 September 2021

    FutureNHS Discovery/Alpha for platform integration, trend analysis and improved search

    NHS EnglandSupplier(s) Corporate Document Services LtdAwarded 13 September 2021

    £232,668

  • Closed tenderPublished 10 September 2021

    MHCLG CPD4122122 (reissued) Funding Service Design – User Centred Design copy

    £790,000

  • Closed tenderPublished 10 September 2021

    MHCLG CPD4122006 (reissued) Funding Service Design – Technical Development and Support copy

    £1,295,000

  • See which buyers are planning user experience contracts

    We find user experience plans in budgets, board papers and annual reports, before they become tenders.

  • Closed tenderPublished 10 September 2021

    Replacement of CMS (Content Management System) with a Digital Experience Platform

    University of South WalesSystem, storage and content management software package

    Value not stated

  • Closed tenderPublished 9 September 2021

    Providing Support & Structure to UCD workforce in NHS

    NHSX

    £500,000

  • Closed tenderPublished 9 September 2021

    FutureNHS Discovery/Alpha for Integrated Care Systems

    £150,000

  • Closed tenderPublished 9 September 2021

    Providing Support & Structure to UCD workforce in NHS X

    NHSX

    £500,000

  • Closed tenderPublished 9 September 2021

    Agile Project / Delivery Manager for digital product development and contract management

    GBP/DAY 600

  • Closed tenderPublished 8 September 2021

    New business processes and UI mockups for TNA’s catalogue management system editorial workflow

    £99,660

  • Closed tenderPublished 8 September 2021

    Design, develop and deliver a new, cloud version of the PRONOM web service and file format registry

    £105,000

  • Expired contractPublished 8 September 2021

    Award of User Researcher x 2

    Scottish GovernmentSupplier(s) Harvey Nash Consulting (Scotland) Ltd, Venesky-Brown Recruitment LtdIT services: consulting, software development, Internet and supportAwarded 6 September 2021

    Value not stated

  • Awarded contractPublished 7 September 2021

    DVSA Commercial Vehicle Services Digital Delivery Partner

    Driver and Vehicle Standards AgencySupplier(s) BJSS LimitedAwarded 7 September 2021

    £7,783,530

  • Expired contractPublished 6 September 2021

    Provision of Conclave Single Sign On User Researchers

    Crown Commercial ServiceSupplier(s) BRICKENDON CONSULTING LIMITEDSoftware package and information systemsAwarded 9 May 2021

    £252,000

Showing 1,481–1,500 of 4,863 results

Frequently asked questions

Frequently asked questions about User Experience in the UK public sector.

  • What does user experience procurement cover?

    User experience procurement covers user research and usability testing, UX and interaction design, service and content design, and journey mapping, usually bought as one lot inside a wider website or digital service contract. Recruiting research participants and licensing research platforms and analysis tools are separate buys within the same field.

  • Where are user experience contracts advertised?

    Stotles brings together user experience tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.

    If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. User experience work is mostly bought through Digital Outcomes and G-Cloud, and central government departments buy participant recruitment and research platforms separately from the design team.

  • What do you need to bid for user experience contracts?

    User research with the public must follow UK data protection law and informed consent practice, and government services are assessed against the Service Standard and accessibility regulations. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar work at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.

  • How is user experience work bought, and who buys it?

    User experience buying mostly runs through the Digital Outcomes and Research and Insights frameworks, as further competitions and call-offs. Central government departments and agencies are regular buyers, alongside regulators, councils, health bodies and colleges.

  • How large are user experience contracts?

    User experience contracts come in two shapes. Standalone pieces show up as discovery-phase user research, single usability testing rounds and participant recruitment calls. The larger notices are website, platform and case management rebuilds that carry a UX or user research lot inside them.

  • How do I find user experience contracts before they are formally tendered?

    Read digital and technology strategies, discovery-phase notices, preliminary market engagement and service assessment schedules, which show user experience work coming due ahead of a notice. On Stotles you can track those signals and the buyers behind them, then follow a notice from pre-tender through to award.

  • What CPV codes cover user experience work?

    User experience notices carry 73110000 (Research services) and 79315000 (Social research services).

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