User Experience Tenders and Contracts
See open user experience tenders and awarded contracts for the UK public sector. Over 130 user experience tenders and contracts were published in the last 12 months.
4,863 results
- Closed tenderPublished 1 November 2021
Agile Development Services for Funding Systems
£9,970,000
- Awarded contractPublished 1 November 2021
Award of User Researcher Role
£59,462
- Closed tenderPublished 29 October 2021
UKSBS BEIS DDaT21519 - SAP Digital Discovery
£150,000
- Closed tenderPublished 29 October 2021
UK SBS DDaT21410 BEIS OPSS Discovery for UK Market Conformity Assessment Bodies (UKMCAB)
£70,000
- Awarded contractPublished 29 October 2021
ADVICE AND SUPPORT TO SET OUT THE REQUIREMENTS FOR A COMPONENTISED CONTENT MANAGEMENT SYSTEM
£91,295
- Closed tenderPublished 29 October 2021
UKSBS DDaT21498 – BEIS – Simple Energy Advice Alpha
£277,450
- Closed tenderPublished 28 October 2021
Vulnerable Families and Children Portfolio - User -Centred Design and User Research
£4,600,000
- Awarded contractPublished 25 October 2021
Identity and Access Management Discovery
£184,200
- Awarded contractPublished 25 October 2021
Alpha Phase: Occupational Maps
£240,000
- Awarded contractPublished 25 October 2021
Design, develop and deliver a new, cloud version of the PRONOM web service and file format registry
£60,500
- Expired contractPublished 25 October 2021
Research with Patients, Carers and GP Practice Staff: Online and Video Consultations in Primary Care
£142,000
- Awarded contractPublished 25 October 2021
Discovery and delivery of digital and data services related to online food sale and online platforms
£520,000
- Closed tenderPublished 22 October 2021
Alpha and (optional) Beta phases of EIP Digital Register-to-vote and Overseas electors
£1,825,000
- Expired contractPublished 22 October 2021
UK SBS - PS21112 - REF Results user research Quotation Request
£39,950
- Closed tenderPublished 22 October 2021
Alpha and (optional) Beta phases of a Identity Verification process for EIP Digital programme
£1,825,000
- Awarded contractPublished 21 October 2021
Digital information hub for youth services in Southwark
£105,400
- Closed tenderPublished 20 October 2021
Invitation to Tender: Centre for Digital Public Services Full Time Recruitment Partner.
£61,500
- Closed tenderPublished 20 October 2021
Invitation to Tender: Centre for Digital Public Services Full Time Recruitment Partner.
Value not stated
- Closed tenderPublished 20 October 2021
Information Commissioner's Office - Design tests for the Children’s Code design guidance
£42,500
- Closed tenderPublished 20 October 2021
Information Commissioner's Office - Research the impact of the Children’s Code design guidance
£35,000
Frequently asked questions
Frequently asked questions about User Experience in the UK public sector.
What does user experience procurement cover?
User experience procurement covers user research and usability testing, UX and interaction design, service and content design, and journey mapping, usually bought as one lot inside a wider website or digital service contract. Recruiting research participants and licensing research platforms and analysis tools are separate buys within the same field.
Where are user experience contracts advertised?
Stotles brings together user experience tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.
If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. User experience work is mostly bought through Digital Outcomes and G-Cloud, and central government departments buy participant recruitment and research platforms separately from the design team.
What do you need to bid for user experience contracts?
User research with the public must follow UK data protection law and informed consent practice, and government services are assessed against the Service Standard and accessibility regulations. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar work at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.
How is user experience work bought, and who buys it?
User experience buying mostly runs through the Digital Outcomes and Research and Insights frameworks, as further competitions and call-offs. Central government departments and agencies are regular buyers, alongside regulators, councils, health bodies and colleges.
How large are user experience contracts?
User experience contracts come in two shapes. Standalone pieces show up as discovery-phase user research, single usability testing rounds and participant recruitment calls. The larger notices are website, platform and case management rebuilds that carry a UX or user research lot inside them.
How do I find user experience contracts before they are formally tendered?
Read digital and technology strategies, discovery-phase notices, preliminary market engagement and service assessment schedules, which show user experience work coming due ahead of a notice. On Stotles you can track those signals and the buyers behind them, then follow a notice from pre-tender through to award.
What CPV codes cover user experience work?
User experience notices carry 73110000 (Research services) and 79315000 (Social research services).
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