User Experience Tenders and Contracts

See open user experience tenders and awarded contracts for the UK public sector. Over 130 user experience tenders and contracts were published in the last 12 months.

4,863 results

  • Closed tenderPublished 19 February 2016

    University of Sunderland - Digital Presence - Design Development and Build

    University of SunderlandInternet and intranet software package

    Value not stated

  • Expired contractPublished 8 February 2016

    PHE - Digital-Change4Life Tools - Evaluation

    Public Health EnglandSupplier(s) READING ROOM LONDONIT services: consulting, software development, Internet and supportAwarded 8 February 2016

    £45,000

  • Closed tenderPublished 1 February 2016

    GB-Swansea: SOCIO DEMOGRAPHIC GEOGRAPHICAL INFORMATION SYSTEM (GIS)

    Driver and Vehicle Licensing AgencySales, marketing and business intelligence software package

    £75,000

  • Expired contractPublished 20 November 2015

    PHE Digital Programme Discovery

    Public Health EnglandSupplier(s) CXPARTNERS LIMITEDResearch and development consultancy servicesAwarded 19 January 2015

    £224,223

  • Expired contractPublished 18 November 2015

    Research Lab Facilities

    Crown Commercial ServiceSupplier(s) Northern Voices T/A The Talking ShopResearch laboratory servicesAwarded 6 October 2015

    £99,950

  • Expired contractPublished 16 November 2015

    GB-Glasgow: Content Audit & User Research for RAF Website Redevelopment

    Ministry of DefenceSupplier(s) LAGOM STRATEGY LTDResearch servicesAwarded 12 October 2015

    £55,244

  • Closed tenderPublished 28 October 2015

    User Research on Access to Non-Print Legal Deposit

    British LibraryMarket research services

    £10,000

  • Expired contractPublished 23 October 2015

    Flu Pandemic User Research

    Crown Commercial ServiceSupplier(s) Nomensa LtdIT services: consulting, software development, Internet and supportAwarded 17 September 2015

    Value not stated

  • Expired contractPublished 12 October 2015

    SO14393 - HM Treasury User researcher - (CLONe) - Contract

    Crown Commercial ServiceSupplier(s) Capita Business Services LtdRecruitment servicesAwarded 24 September 2015

    £29,361

  • Expired contractPublished 12 October 2015

    SO14327 - HM Treasury - User researcher (CLONe) - Contract

    Crown Commercial ServiceSupplier(s) Capita Business Services LtdRecruitment servicesAwarded 24 September 2015

    £88,083

  • See which buyers are planning user experience contracts

    We find user experience plans in budgets, board papers and annual reports, before they become tenders.

  • Expired contractPublished 25 September 2015

    Digital Services

    HM Land Registry (HMLR)Supplier(s) IPLIT services: consulting, software development, Internet and supportAwarded 18 June 2015

    £33,300

  • Expired contractPublished 22 September 2015

    Digital Services 2

    Crown Commercial ServiceSupplier(s) Multiple suppliers as listed in attached scheduleIT services: consulting, software development, Internet and supportAwarded 13 July 2015

    £40,000,000

  • Expired contractPublished 8 September 2015

    In Year Finalisation Phase 2

    HM Revenue & Customs (HMRC)Supplier(s) IPSOS MORI UK LIMITEDResearch and development services and related consultancy servicesAwarded 29 May 2015

    £19,705

  • Expired contractPublished 25 August 2015

    L1125 Pension Wise – User Research Laboratory Facilities

    Crown Commercial ServiceSupplier(s) System Concepts LimitedLaboratory servicesAwarded 23 September 2015

    £34,950

  • Closed tenderPublished 25 August 2015

    Provision of Quantitative User Research Recruitment Service

    Crown Commercial ServiceRecruitment services

    Value not stated

  • Expired contractPublished 25 August 2015

    L1126 Provision of Qualitative User Research Recruitment Service

    Crown Commercial ServiceSupplier(s) Criteria Fieldwork Ltd.Research and development services and related consultancy servicesAwarded 23 September 2015

    £25,731

  • Expired contractPublished 20 August 2015

    Department for Education - User Research

    Crown Commercial ServiceSupplier(s) Fluent Interaction LtdIT services: consulting, software development, Internet and supportAwarded 31 July 2015

    Value not stated

  • Expired contractPublished 17 August 2015

    Audience Segmentation and User Needs Research

    Royal Botanic Gardens KewSupplier(s) BDRC ContinentalResearch servicesAwarded 2 October 2015

    £35,000

  • Closed tenderPublished 30 July 2015

    GB-Glasgow: Content Audit & User Research for RAF Website Redevelopment

    Ministry of DefenceResearch services

    £61,500

  • Closed tenderPublished 30 July 2015

    GB-Glasgow: RAF Understanding Defence Audiences Research Study

    Ministry of DefenceResearch services

    £61,500

Showing 4,821–4,840 of 4,863 results

Frequently asked questions

Frequently asked questions about user research, ux design, usability testing, user experience design, user journey mapping, user experience research, ux research, user experience mapping in the UK public sector.

  • What does user experience procurement cover?

    User experience procurement covers user research and usability testing, UX and interaction design, service and content design, and journey mapping, usually bought as one lot inside a wider website or digital service contract. Recruiting research participants and licensing research platforms and analysis tools are separate buys within the same field.

  • Where are user experience contracts advertised?

    Stotles brings together user experience tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.

    If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. User experience work is mostly bought through Digital Outcomes and G-Cloud, and central government departments buy participant recruitment and research platforms separately from the design team.

  • What do you need to bid for user experience contracts?

    User research with the public must follow UK data protection law and informed consent practice, and government services are assessed against the Service Standard and accessibility regulations. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar work at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.

  • How is user experience work bought, and who buys it?

    User experience buying mostly runs through the Digital Outcomes and Research and Insights frameworks, as further competitions and call-offs. Central government departments and agencies are regular buyers, alongside regulators, councils, health bodies and colleges.

  • How large are user experience contracts?

    User experience contracts come in two shapes. Standalone pieces show up as discovery-phase user research, single usability testing rounds and participant recruitment calls. The larger notices are website, platform and case management rebuilds that carry a UX or user research lot inside them.

  • How do I find user experience contracts before they are formally tendered?

    Read digital and technology strategies, discovery-phase notices, preliminary market engagement and service assessment schedules, which show user experience work coming due ahead of a notice. On Stotles you can track those signals and the buyers behind them, then follow a notice from pre-tender through to award.

  • What CPV codes cover user experience work?

    User experience notices carry 73110000 (Research services) and 79315000 (Social research services).

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