User Experience Tenders and Contracts
See open user experience tenders and awarded contracts for the UK public sector. Over 130 user experience tenders and contracts were published in the last 12 months.
4,863 results
- Closed tenderPublished 24 January 2018
DWP Video Conferencing Facility - Discovery, Design and Implementation support
Value not stated
- Closed tenderPublished 24 January 2018
Business analysis consultancy services
£24,000
- Closed tenderPublished 24 January 2018
Developing the minimum viable Business Index
£70,000
- Closed tenderPublished 24 January 2018
DWP Video Conferencing Facility - Discovery, Design and Implementation support
Value not stated
- Closed tenderPublished 24 January 2018
A researcher for the Discovery phase of a Leadership Evaluation Framework digital marketplace
Value not stated
- Closed tenderPublished 23 January 2018
Digital Services at the Border Programme – Business Analysis Capability
£3,850,000
- Awarded contractPublished 23 January 2018
Defence Total Reward/Benefits Calculator
£350,000
- Closed tenderPublished 22 January 2018
PU-18/0275 - Product Owner - Community Lead
Value not stated
- Closed tenderPublished 22 January 2018
PU-18/0275 - Product Owner - Community Lead
Value not stated
- Closed tenderPublished 22 January 2018
Developing a MVP case management solution to support income collection for social housing tenants
£175,000
- Closed tenderPublished 21 January 2018
A discovery phase for the creation of a directory of services
£30,000
- Closed tenderPublished 18 January 2018
Digital Methods to Support Modern Foreign Language GCSE Delivery – Discovery 18/1/18
£110,000
- Closed tenderPublished 18 January 2018
Digital Methods to Support Modern Foreign Language GCSE Delivery – Discovery 18/1/18
£110,000
- Closed tenderPublished 17 January 2018
Discovery for beta phase of NHS Improvement corporate website.
£85,000
- Awarded contractPublished 16 January 2018
RSSB digital strategy (Phase 2): Information Architecture
£100,000
- Closed tenderPublished 16 January 2018
HEE’s Learning Solution – user research into proposed new event management functionality
£15,000
- Closed tenderPublished 12 January 2018
Delivery of a beta of a Teachers' Vacancy Service
Value not stated
- Closed tenderPublished 12 January 2018
Discovery Stage to establish future delivery options for student finance in Wales
£80,000
- Closed tenderPublished 12 January 2018
Discovery Stage to establish future delivery options for student finance in Wales
£80,000
- Awarded contractPublished 11 January 2018
DfE User research participant recruitment
£400,000
Frequently asked questions
Frequently asked questions about user research, ux design, usability testing, user experience design, user journey mapping, user experience research, ux research, user experience mapping in the UK public sector.
What does user experience procurement cover?
User experience procurement covers user research and usability testing, UX and interaction design, service and content design, and journey mapping, usually bought as one lot inside a wider website or digital service contract. Recruiting research participants and licensing research platforms and analysis tools are separate buys within the same field.
Where are user experience contracts advertised?
Stotles brings together user experience tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.
If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. User experience work is mostly bought through Digital Outcomes and G-Cloud, and central government departments buy participant recruitment and research platforms separately from the design team.
What do you need to bid for user experience contracts?
User research with the public must follow UK data protection law and informed consent practice, and government services are assessed against the Service Standard and accessibility regulations. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar work at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.
How is user experience work bought, and who buys it?
User experience buying mostly runs through the Digital Outcomes and Research and Insights frameworks, as further competitions and call-offs. Central government departments and agencies are regular buyers, alongside regulators, councils, health bodies and colleges.
How large are user experience contracts?
User experience contracts come in two shapes. Standalone pieces show up as discovery-phase user research, single usability testing rounds and participant recruitment calls. The larger notices are website, platform and case management rebuilds that carry a UX or user research lot inside them.
How do I find user experience contracts before they are formally tendered?
Read digital and technology strategies, discovery-phase notices, preliminary market engagement and service assessment schedules, which show user experience work coming due ahead of a notice. On Stotles you can track those signals and the buyers behind them, then follow a notice from pre-tender through to award.
What CPV codes cover user experience work?
User experience notices carry 73110000 (Research services) and 79315000 (Social research services).
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