User Experience Tenders and Contracts
See open user experience tenders and awarded contracts for the UK public sector. Over 130 user experience tenders and contracts were published in the last 12 months.
4,863 results
- Awarded contractPublished 2 July 2018
Develop Pipeline into a portfolio reporting tool which supports collaboration copy
£29,350
- Awarded contractPublished 2 July 2018
Acas17117 - Acas Digital Innovation and Delivery Projects
£300,000
- Awarded contractPublished 2 July 2018
Discovery and development of a minimum viable service for Temporary Accommodation
£132,350
- Awarded contractPublished 2 July 2018
WP1575 Discovery/Alpha to understand how we can move away from PSN to use networks in the future
£377,200
- Closed tenderPublished 29 June 2018
College of Policing: wireframe/UX design for candidate assessment/administration/ATS copy
£53,000
- Expired contractPublished 28 June 2018
Market research services
€64,296
- Closed tenderPublished 27 June 2018
Improving the Pay My Rent service to increase the number of people who pay online
£80,000
- Closed tenderPublished 27 June 2018
e-Bug Website Redevelopment
£293,000
- Awarded contractPublished 26 June 2018
Discovery phase and development of an MVP for a ‘Hackney Welcome’ service
£124,500
- Closed tenderPublished 26 June 2018
Bus Open Data Service – Alpha / Beta
£600,000
- Closed tenderPublished 26 June 2018
HMCTS Reform - Civil Enforcements (CE)
Value not stated
- Closed tenderPublished 25 June 2018
DfE Digital Service Transformation Pipeline Delivery Programme
£5,000,000
- Expired contractPublished 25 June 2018
Continued support for Analyse School Performance (ASP), School Performance Tables (SPT), and Get Information About Schools (GIAS) services
£3,854,700
- Closed tenderPublished 22 June 2018
Discovery Stage to explore and inform future development options for E-Portfolios
£60,000
- Stale Pre-tenderPublished 21 June 2018
GLA Correspondence Management Syatem
£120,000
- Closed tenderPublished 20 June 2018
DN285342 User Research Participant 'Note: Published for completeness, see description for details.'
£75,000
- Closed tenderPublished 20 June 2018
Digital User Researcher for Export Licensing 'Note: Published for completeness, see description for details.'
£286,000
- Closed tenderPublished 20 June 2018
Provision of Senior User Research Services for Export Licensing 'Note: Published for completeness, see description for details.'
£286,000
- Closed tenderPublished 20 June 2018
UK SBS IT18165 Innovate UK - Ongoing Technical Support for the Innovation Funding Service
£600,000
- Awarded contractPublished 19 June 2018
Discovery Phase – National Chargepoint Registry (NCR) 2.0
£53,500
Frequently asked questions
Frequently asked questions about User Experience in the UK public sector.
What does user experience procurement cover?
User experience procurement covers user research and usability testing, UX and interaction design, service and content design, and journey mapping, usually bought as one lot inside a wider website or digital service contract. Recruiting research participants and licensing research platforms and analysis tools are separate buys within the same field.
Where are user experience contracts advertised?
Stotles brings together user experience tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.
If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. User experience work is mostly bought through Digital Outcomes and G-Cloud, and central government departments buy participant recruitment and research platforms separately from the design team.
What do you need to bid for user experience contracts?
User research with the public must follow UK data protection law and informed consent practice, and government services are assessed against the Service Standard and accessibility regulations. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar work at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.
How is user experience work bought, and who buys it?
User experience buying mostly runs through the Digital Outcomes and Research and Insights frameworks, as further competitions and call-offs. Central government departments and agencies are regular buyers, alongside regulators, councils, health bodies and colleges.
How large are user experience contracts?
User experience contracts come in two shapes. Standalone pieces show up as discovery-phase user research, single usability testing rounds and participant recruitment calls. The larger notices are website, platform and case management rebuilds that carry a UX or user research lot inside them.
How do I find user experience contracts before they are formally tendered?
Read digital and technology strategies, discovery-phase notices, preliminary market engagement and service assessment schedules, which show user experience work coming due ahead of a notice. On Stotles you can track those signals and the buyers behind them, then follow a notice from pre-tender through to award.
What CPV codes cover user experience work?
User experience notices carry 73110000 (Research services) and 79315000 (Social research services).
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