User Experience Tenders and Contracts
See open user experience tenders and awarded contracts for the UK public sector. Over 130 user experience tenders and contracts were published in the last 12 months.
4,863 results
- Closed tenderPublished 28 March 2019
Support and improvement to Operations Platform
£3,500,000
- Expired contractPublished 28 March 2019
Calculate Funding Service (CFS) systems agile development
£4,500,000
- Awarded contractPublished 27 March 2019
Designing the digital front door for adult services
£106,000
- Awarded contractPublished 27 March 2019
Development of Electronic Registers for Common Land and Town or Village Greens in Wales
£1,769,195
- Awarded contractPublished 26 March 2019
PU-19-0367 - User Research Contract for the Office for National Statistics
£750,000
- Awarded contractPublished 25 March 2019
Redevelopment of the Londonelects.org.uk website
£84,750
- Awarded contractPublished 25 March 2019
Card-sorting research for the Information Architecture of the OfS website
£16,580
- Expired contractPublished 25 March 2019
WP1740 Recruitment of User Research Participants for GOV.UK Verify
£62,181
- Awarded contractPublished 25 March 2019
GLA Development Information Database
£77,950
- Expired contractPublished 21 March 2019
CP1689-18 Digital Platform Development Support
£45,000
- Closed tenderPublished 21 March 2019
GLA Delivery Manager
GBP/DAY 500
- Awarded contractPublished 21 March 2019
Highways England Historic Mapping Contract
£392,500
- Closed tenderPublished 21 March 2019
GLA Delivery Manager
GBP/DAY 500
- Closed tenderPublished 20 March 2019
Assess technology needed to support delivery of an affordable, efficient housing needs service
£275,000
- Closed tenderPublished 20 March 2019
Discovery into how MHCLG manages public, parliamentary and other correspondence
£50,000
- Awarded contractPublished 20 March 2019
User Research for Highways England Website
£68,365
- Closed tenderPublished 20 March 2019
Home Office National Law Enforcement Programme (NLEDP 125) - Business Analyst
GBP/DAY 800
- Closed tenderPublished 20 March 2019
Assess technology needed to support delivery of an affordable, efficient housing needs service
£500,000
- Closed tenderPublished 19 March 2019
Discovery and alpha into improving digital collaboration between Local Authorities
£200,000
- Awarded contractPublished 18 March 2019
Discovery Phase – new Passenger Demand Forecasting System
£115,149
Frequently asked questions
Frequently asked questions about User Experience in the UK public sector.
What does user experience procurement cover?
User experience procurement covers user research and usability testing, UX and interaction design, service and content design, and journey mapping, usually bought as one lot inside a wider website or digital service contract. Recruiting research participants and licensing research platforms and analysis tools are separate buys within the same field.
Where are user experience contracts advertised?
Stotles brings together user experience tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.
If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. User experience work is mostly bought through Digital Outcomes and G-Cloud, and central government departments buy participant recruitment and research platforms separately from the design team.
What do you need to bid for user experience contracts?
User research with the public must follow UK data protection law and informed consent practice, and government services are assessed against the Service Standard and accessibility regulations. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar work at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.
How is user experience work bought, and who buys it?
User experience buying mostly runs through the Digital Outcomes and Research and Insights frameworks, as further competitions and call-offs. Central government departments and agencies are regular buyers, alongside regulators, councils, health bodies and colleges.
How large are user experience contracts?
User experience contracts come in two shapes. Standalone pieces show up as discovery-phase user research, single usability testing rounds and participant recruitment calls. The larger notices are website, platform and case management rebuilds that carry a UX or user research lot inside them.
How do I find user experience contracts before they are formally tendered?
Read digital and technology strategies, discovery-phase notices, preliminary market engagement and service assessment schedules, which show user experience work coming due ahead of a notice. On Stotles you can track those signals and the buyers behind them, then follow a notice from pre-tender through to award.
What CPV codes cover user experience work?
User experience notices carry 73110000 (Research services) and 79315000 (Social research services).
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