User Experience Tenders and Contracts
See open user experience tenders and awarded contracts for the UK public sector. Over 130 user experience tenders and contracts were published in the last 12 months.
4,863 results
- Closed tenderPublished 25 July 2019
Official Development Assistance (ODA) Discovery
£130,000
- Awarded contractPublished 25 July 2019
HM Land Registry Service Improve Programme Partner
£4,500,000
- Closed tenderPublished 24 July 2019
Implement, manage, support and develop a new digital experience and communication platform
£750,000
- Stale Pre-tenderPublished 24 July 2019
Future Leaders Programme for Directors of Children's Services
Value not stated
- Closed tenderPublished 23 July 2019
Customer Experience Intelligence Partner for the Dart Charge service
£400,000
- Awarded contractPublished 23 July 2019
Scoping & design of 'Gateway for Growth' digital portal
£80,000
- Closed tenderPublished 22 July 2019
Legislation.gov.uk Front-end Development
£500,000
- Closed tenderPublished 22 July 2019
Solihull Metropolitan Borough Council Website
£200,000
- Closed tenderPublished 22 July 2019
Beta development of a new Energy Performance of Buildings Register service. copy
£1,000,000
- Closed tenderPublished 22 July 2019
Solihull Metropolitan Borough Council Website
£200,000
- Closed tenderPublished 19 July 2019
CP1797-19 Benchmarking & User Research to inform business case for Microsoft Managed Desktop Service
£20,000
- Closed tenderPublished 18 July 2019
Extend MVP for Manage Arrears Product
£237,500
- Closed tenderPublished 18 July 2019
Extend MVP for Manage Arrears Product
£250,000
- Stale Pre-tenderPublished 17 July 2019
Education and training services
£3,000,000
- Expired contractPublished 17 July 2019
UR Participant Recruit
£17,666
- Awarded contractPublished 17 July 2019
User research participant recruitment, including for assisted digital and use of assistive tools
£56,000
- Awarded contractPublished 15 July 2019
Strategic Delivery Partner (Discovery & Alpha)
£1,430,000
- Closed tenderPublished 12 July 2019
DDaT19122 BEIS Office for Product Safety and Standards Senior Ruby-on-Rails Full Stack Developer
GBP/DAY 650
- Closed tenderPublished 12 July 2019
Carry out research on user requirements for a new register platform for a renewable heating scheme.
Value not stated
- Closed tenderPublished 12 July 2019
DDaT19119 BEIS Office for Product Safety and Standards Junior Ruby-on-Rails Full Stack Developer
Value not stated
Frequently asked questions
Frequently asked questions about User Experience in the UK public sector.
What does user experience procurement cover?
User experience procurement covers user research and usability testing, UX and interaction design, service and content design, and journey mapping, usually bought as one lot inside a wider website or digital service contract. Recruiting research participants and licensing research platforms and analysis tools are separate buys within the same field.
Where are user experience contracts advertised?
Stotles brings together user experience tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.
If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. User experience work is mostly bought through Digital Outcomes and G-Cloud, and central government departments buy participant recruitment and research platforms separately from the design team.
What do you need to bid for user experience contracts?
User research with the public must follow UK data protection law and informed consent practice, and government services are assessed against the Service Standard and accessibility regulations. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar work at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.
How is user experience work bought, and who buys it?
User experience buying mostly runs through the Digital Outcomes and Research and Insights frameworks, as further competitions and call-offs. Central government departments and agencies are regular buyers, alongside regulators, councils, health bodies and colleges.
How large are user experience contracts?
User experience contracts come in two shapes. Standalone pieces show up as discovery-phase user research, single usability testing rounds and participant recruitment calls. The larger notices are website, platform and case management rebuilds that carry a UX or user research lot inside them.
How do I find user experience contracts before they are formally tendered?
Read digital and technology strategies, discovery-phase notices, preliminary market engagement and service assessment schedules, which show user experience work coming due ahead of a notice. On Stotles you can track those signals and the buyers behind them, then follow a notice from pre-tender through to award.
What CPV codes cover user experience work?
User experience notices carry 73110000 (Research services) and 79315000 (Social research services).
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