User Experience Tenders and Contracts
See open user experience tenders and awarded contracts for the UK public sector. Over 130 user experience tenders and contracts were published in the last 12 months.
4,863 results
- Closed tenderPublished 26 February 2020
Internet services
Value not stated
- Stale Pre-tenderPublished 25 February 2020
CP1898-20 -Devon Solar PV collective purchasing scheme for Domestic Customers
£400,000
- Closed tenderPublished 25 February 2020
SEND Experts to Create Training Modules for Relationships, Sex and Health Education (RSHE)
£40,000
- Closed tenderPublished 24 February 2020
Enhance and expand the Manage Arrears MVP for rent and service charge accounts
£200,000
- Closed tenderPublished 24 February 2020
Enhance and expand the Manage Arrears MVP for rent and service charge accounts
£200,000
- Awarded contractPublished 24 February 2020
Health Education England Training & Recruitment Hub Alpha
£198,200
- Closed tenderPublished 21 February 2020
User Experience Testing Labs and Participants
Value not stated
- Closed tenderPublished 21 February 2020
Conclave - IDAM (CCSO20A10)
£1,000,000
- Closed tenderPublished 21 February 2020
CP1898-20 -Devon Solar PV collective purchasing scheme for Domestic Customers
Value not stated
- Closed tenderPublished 21 February 2020
One Web Phase 3 - Improving Queen Mary University of London's Research User Journey copy
Value not stated
- Closed tenderPublished 21 February 2020
Business Analysis Capability Partner
£2,600,000
- Closed tenderPublished 21 February 2020
Data Collection Overview - Collection and Management
Value not stated
- Stale Pre-tenderPublished 20 February 2020
Business services: law, marketing, consulting, recruitment, printing and security
Value not stated
- Closed tenderPublished 19 February 2020
IT services: consulting, software development, Internet and support
£28,000,000
- Expired contractPublished 19 February 2020
HMRC User Research Agency Requirements for Newcastle area
£300,000
- Expired contractPublished 19 February 2020
Home Office Modern Slavery Statement Reporting Service
£4,589,975
- Closed tenderPublished 18 February 2020
Research services
£600,000
- Closed tenderPublished 18 February 2020
Provision of a Subject Matter Expert for Identity and Access Management
£20,000
- Awarded contractPublished 17 February 2020
Analysing and Managing Documents - Discovery and Alpha
£286,000
- Closed tenderPublished 17 February 2020
Educational Image Interpretation Platform
£150,000
Frequently asked questions
Frequently asked questions about User Experience in the UK public sector.
What does user experience procurement cover?
User experience procurement covers user research and usability testing, UX and interaction design, service and content design, and journey mapping, usually bought as one lot inside a wider website or digital service contract. Recruiting research participants and licensing research platforms and analysis tools are separate buys within the same field.
Where are user experience contracts advertised?
Stotles brings together user experience tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.
If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. User experience work is mostly bought through Digital Outcomes and G-Cloud, and central government departments buy participant recruitment and research platforms separately from the design team.
What do you need to bid for user experience contracts?
User research with the public must follow UK data protection law and informed consent practice, and government services are assessed against the Service Standard and accessibility regulations. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar work at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.
How is user experience work bought, and who buys it?
User experience buying mostly runs through the Digital Outcomes and Research and Insights frameworks, as further competitions and call-offs. Central government departments and agencies are regular buyers, alongside regulators, councils, health bodies and colleges.
How large are user experience contracts?
User experience contracts come in two shapes. Standalone pieces show up as discovery-phase user research, single usability testing rounds and participant recruitment calls. The larger notices are website, platform and case management rebuilds that carry a UX or user research lot inside them.
How do I find user experience contracts before they are formally tendered?
Read digital and technology strategies, discovery-phase notices, preliminary market engagement and service assessment schedules, which show user experience work coming due ahead of a notice. On Stotles you can track those signals and the buyers behind them, then follow a notice from pre-tender through to award.
What CPV codes cover user experience work?
User experience notices carry 73110000 (Research services) and 79315000 (Social research services).
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