User Experience Tenders and Contracts
See open user experience tenders and awarded contracts for the UK public sector. Over 130 user experience tenders and contracts were published in the last 12 months.
4,863 results
- Closed tenderPublished 9 November 2020
Redevelopment (Alpha phase) of the Renewable Transport Fuels Obligation Operating System (ROS)
£135,000
- Closed tenderPublished 6 November 2020
UK SBS DDaT20340 BEIS Online Policy Development Project
£80,000
- Closed tenderPublished 6 November 2020
Ofgem 2020-152 Rewrite of Existing Non-Domestic Register and CRM
£1,200,000
- Awarded contractPublished 6 November 2020
UK SBS DDaT20189 Design & Build of a New Customer Guidance Website
£48,700
- Closed tenderPublished 6 November 2020
Ofgem 2020-152 Rewrite of Existing Non-Domestic Register and CRM
£1,200,000
- Awarded contractPublished 2 November 2020
A PARTNERSHIP APPROACH TO DESIGNING AND BUILDING NEW WEBSITES FOR TWO NEW UNITARY AUTHORITIES
£648,270
- Awarded contractPublished 2 November 2020
Alpha and Beta development of the Growth Gateway- an XHMG (DFID-DIT-FCO-BEIS) digital platform
£1,243,116
- Awarded contractPublished 1 November 2020
Market testing of demand for an e-qualification in Knowledge Mobilisation and potential providers.
£16,500
- Expired contractPublished 29 October 2020
Developing digital learning and development opportunities
£10,000
- Closed tenderPublished 29 October 2020
NPL intranet move to SharePoint
Value not stated
- Closed tenderPublished 28 October 2020
OpenCommunity Beta
£175,000
- Closed tenderPublished 28 October 2020
OpenCommunity Beta
£250,000
- Awarded contractPublished 28 October 2020
DfE Service Delivery Capability- South England
£2,500,000
- Expired contractPublished 27 October 2020
Oxford-Cambridge Arc Data Observatory (Joint Digital Evidence Base) Discovery
£63,750
- Closed tenderPublished 26 October 2020
Crime Programme Head of Development
GBP/DAY 850
- Awarded contractPublished 26 October 2020
Service Delivery A - Package 1 – (Business, Data and Product Analysis - London)
£4,000,000
- Closed tenderPublished 26 October 2020
WP1813 - Digital Capability for Urgent DDaT Requirements
£1,000,000
- Awarded contractPublished 26 October 2020
Service Delivery A - Package 2 – (Business, Data and Product Analysis - Manchester)
£2,500,000
- Closed tenderPublished 23 October 2020
Hospital Facilities Fault Reporting App - Combined Discovery and Alpha
£70,000
- Closed tenderPublished 23 October 2020
OMS Sharepoint Migration Beta
£85,000
Frequently asked questions
Frequently asked questions about User Experience in the UK public sector.
What does user experience procurement cover?
User experience procurement covers user research and usability testing, UX and interaction design, service and content design, and journey mapping, usually bought as one lot inside a wider website or digital service contract. Recruiting research participants and licensing research platforms and analysis tools are separate buys within the same field.
Where are user experience contracts advertised?
Stotles brings together user experience tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.
If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. User experience work is mostly bought through Digital Outcomes and G-Cloud, and central government departments buy participant recruitment and research platforms separately from the design team.
What do you need to bid for user experience contracts?
User research with the public must follow UK data protection law and informed consent practice, and government services are assessed against the Service Standard and accessibility regulations. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar work at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.
How is user experience work bought, and who buys it?
User experience buying mostly runs through the Digital Outcomes and Research and Insights frameworks, as further competitions and call-offs. Central government departments and agencies are regular buyers, alongside regulators, councils, health bodies and colleges.
How large are user experience contracts?
User experience contracts come in two shapes. Standalone pieces show up as discovery-phase user research, single usability testing rounds and participant recruitment calls. The larger notices are website, platform and case management rebuilds that carry a UX or user research lot inside them.
How do I find user experience contracts before they are formally tendered?
Read digital and technology strategies, discovery-phase notices, preliminary market engagement and service assessment schedules, which show user experience work coming due ahead of a notice. On Stotles you can track those signals and the buyers behind them, then follow a notice from pre-tender through to award.
What CPV codes cover user experience work?
User experience notices carry 73110000 (Research services) and 79315000 (Social research services).
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