User Researcher Tenders and Contracts
See open user research tenders and awarded contracts for the UK public sector. Over 130 user research tenders and contracts were published in the last 12 months.
4,714 results
- Awarded contractPublished 21 April 2023
DWP Senior Agile Delivery Manager 5
£70,266
- Awarded contractPublished 21 April 2023
DWP Senior Agile Delivery Manager 6
£58,716
- Awarded contractPublished 21 April 2023
DWP User Researcher Accessibility Technologies
£79,200
- Closed tenderPublished 20 April 2023
Government Office for Technology Transfer: Discovery Phase for Collaboration Digital Solution
£119,400
- Closed tenderPublished 20 April 2023
Website and Content Management System
£60,000
- Closed tenderPublished 20 April 2023
Website and Content Management System
£55,000
- Awarded contractPublished 20 April 2023
OutSystems Services - Dynamic Purchasing System
Value not stated
- Expired contractPublished 20 April 2023
CDEI Model for Responsible Innovation
£45,833
- Closed tenderPublished 20 April 2023
EHIE 01 - Service Outcome Competition for Joint Work and Health Directorate – Digital Outcome Specialists (Financial Incentives and Market Navigation)
£2,650,000
- Expired contractPublished 19 April 2023
Project_25739 - USS User Researcher
£32,940
- Awarded contractPublished 17 April 2023
DWP USS User Researcher
£27,450
- Closed tenderPublished 17 April 2023
RM1043.8 Provision of delivery team roles for an Alpha phase exploring and prototyping a digital service for taxi licence holders to manage their licenses.
£103,400
- Expired contractPublished 14 April 2023
Contract for the Provision of Virtual Wards User Insights and Research Consultancy Services
£39,500
- Closed tenderPublished 14 April 2023
RM1043.8-1-NHS ENGLAND - C124067 - AAC Tableau dashboard operational layer user requirements and metric development
£140,000
- Awarded contractPublished 12 April 2023
Strategic Information Technology Delivery Partner
£2,500,000
- Awarded contractPublished 6 April 2023
Delivery Manager - DWP Working Age Transformation and Change
£398,160
- Awarded contractPublished 6 April 2023
Provision of Digital Marketing Services to the University of Birmingham
£4,500,000
- Expired contractPublished 5 April 2023
DWP SRA Centralised Participant Recruitment Contract
£1,140,000
- Closed tenderPublished 5 April 2023
DDaT23179 - Simpler & Better Funding (SBF): Delivering The Funding Service (TFS) through Public Beta and in to Live.
£8,250,000
- Awarded contractPublished 4 April 2023
Electronic Monitoring - Digital Delivery Partner
£4,441,386.25
Frequently asked questions
Frequently asked questions about user research, usability testing, design research, user insight, user experience research, ux research, research participant recruitment in the UK public sector.
What does user research procurement cover?
User research procurement covers participant recruitment for studies and testing sessions, research and usability testing platforms bought as software, and commissioned user research and usability testing for websites and public services. User experience, content and service design support comes up too, and researchers appear as named roles inside digital specialist contracts.
Where are user research contracts advertised?
Stotles brings together user research tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.
If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. User research is mostly called off the Digital Outcomes and Specialists framework and the Crown Commercial Service Research and Insights agreement, with platform licences taken through G-Cloud.
How do you win user research contracts?
User research tenders are scored on research methods, accessibility and inclusion of participants, team experience, Government Service Standard knowledge and day rates. Briefs are short, so a sharp response to the question asked helps.
What do you need to bid for user research contracts?
User research must handle participant data in line with UK data protection law with informed consent, and recruiting vulnerable participants needs safeguarding checks. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar contracts at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.
Is user research bought through frameworks?
Often. Notices include call-offs under the Crown Commercial Service Research and Insights agreement and briefs run through the Digital Outcomes route, alongside notices published straight to a portal. Check which agreements a buyer already holds before chasing an open notice.
How is user research work bought, and who buys it?
User research buying mostly runs as call-offs from frameworks such as Digital Outcomes and Specialists and the CCS Research and Insights agreement, with platform licences often taken through G-Cloud. Buyers range from central government departments, agencies and regulators to councils, NHS bodies and public broadcasters.
How do I find user research contracts before they are formally tendered?
Read digital strategies, service assessment plans, discovery-phase briefs and research participant recruitment contract expiry dates, which show user research work coming due ahead of a notice. On Stotles you can track those signals and the digital teams behind them, then follow a notice from pre-tender through to award.
What CPV codes are used for user research tenders?
User research notices carry 73110000 (Research services) and 79315000 (Social research services). There is no dedicated code, and plenty of this work is procured as digital delivery rather than as research.
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