User Researcher Tenders and Contracts
See open user research tenders and awarded contracts for the UK public sector. Over 130 user research tenders and contracts were published in the last 12 months.
4,714 results
- Closed tenderPublished 16 June 2023
COP9_2023 College Website Services
£1,750,000
- Expired contractPublished 16 June 2023
COP9_2023 College Website Services
1,750,000
- Closed tenderPublished 14 June 2023
Ofcom Market Research Framework 2024 - 2028
£20,000,000
- Closed tenderPublished 9 June 2023
2023-09 CO GCG Digital Drawdown - Discovery
£300,000
- Awarded contractPublished 8 June 2023
Senior User Researcher
£283,053
- Closed tenderPublished 7 June 2023
D&T10865 UKHSA Technology Portfolio Client-Side Delivery Partner RM1043.8-1-UK Health Security Agency
£7,000,000
- Closed tenderPublished 3 June 2023
Design Research Framework
Value not stated
- Closed tenderPublished 2 June 2023
Research User for Building Control
Value not stated
- Expired contractPublished 26 May 2023
Heat Networks Digital Platform Project: Alpha Phase Service Re-Assessment
£87,300
- Closed tenderPublished 25 May 2023
First Rail Customer App Development Procurement
£4,700,000
- Closed tenderPublished 25 May 2023
RM1043.8-1-Crown Commercial Service-Content Improvement UR
£55,000
- Closed tenderPublished 23 May 2023
RM1043.8-1-LONDON BOROUGH OF NEWHAM - LGF PROJECT - PREVENTION AND ADVICE TO TACKLE HOMELESSNESS (PATH)
£70,000
- Awarded contractPublished 22 May 2023
Senior User Researcher
£288,036
- Closed tenderPublished 18 May 2023
Design Research Framework
£4,800,000
- Expired contractPublished 18 May 2023
DWP USS User Research
35,100
- Closed tenderPublished 17 May 2023
Design Research Framework
£4,800,000
- Expired contractPublished 17 May 2023
CPD4126010: Electoral Integrity Programme (EIP) Delivery Support
1,600,000
- Expired contractPublished 15 May 2023
International Participant Recruitment
£200,000
- Expired contractPublished 15 May 2023
DWP Mobility- Project Get A Mobile User Researcher
66,000
- Awarded contractPublished 12 May 2023
Learning Design Roster
£5,000,000
Frequently asked questions
Frequently asked questions about user research, usability testing, design research, user insight, user experience research, ux research, research participant recruitment in the UK public sector.
What does user research procurement cover?
User research procurement covers participant recruitment for studies and testing sessions, research and usability testing platforms bought as software, and commissioned user research and usability testing for websites and public services. User experience, content and service design support comes up too, and researchers appear as named roles inside digital specialist contracts.
Where are user research contracts advertised?
Stotles brings together user research tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.
If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. User research is mostly called off the Digital Outcomes and Specialists framework and the Crown Commercial Service Research and Insights agreement, with platform licences taken through G-Cloud.
How do you win user research contracts?
User research tenders are scored on research methods, accessibility and inclusion of participants, team experience, Government Service Standard knowledge and day rates. Briefs are short, so a sharp response to the question asked helps.
What do you need to bid for user research contracts?
User research must handle participant data in line with UK data protection law with informed consent, and recruiting vulnerable participants needs safeguarding checks. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar contracts at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.
Is user research bought through frameworks?
Often. Notices include call-offs under the Crown Commercial Service Research and Insights agreement and briefs run through the Digital Outcomes route, alongside notices published straight to a portal. Check which agreements a buyer already holds before chasing an open notice.
How is user research work bought, and who buys it?
User research buying mostly runs as call-offs from frameworks such as Digital Outcomes and Specialists and the CCS Research and Insights agreement, with platform licences often taken through G-Cloud. Buyers range from central government departments, agencies and regulators to councils, NHS bodies and public broadcasters.
How do I find user research contracts before they are formally tendered?
Read digital strategies, service assessment plans, discovery-phase briefs and research participant recruitment contract expiry dates, which show user research work coming due ahead of a notice. On Stotles you can track those signals and the digital teams behind them, then follow a notice from pre-tender through to award.
What CPV codes are used for user research tenders?
User research notices carry 73110000 (Research services) and 79315000 (Social research services). There is no dedicated code, and plenty of this work is procured as digital delivery rather than as research.
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