User Researcher Tenders and Contracts

See open user research tenders and awarded contracts for the UK public sector. Over 130 user research tenders and contracts were published in the last 12 months.

4,714 results

  • Expired contractPublished 25 September 2015

    Digital Services

    HM Land Registry (HMLR)Supplier(s) IPLIT services: consulting, software development, Internet and supportAwarded 18 June 2015

    £33,300

  • Expired contractPublished 22 September 2015

    Digital Services 2

    Crown Commercial ServiceSupplier(s) Multiple suppliers as listed in attached scheduleIT services: consulting, software development, Internet and supportAwarded 13 July 2015

    £40,000,000

  • Expired contractPublished 8 September 2015

    In Year Finalisation Phase 2

    HM Revenue & Customs (HMRC)Supplier(s) IPSOS MORI UK LIMITEDResearch and development services and related consultancy servicesAwarded 29 May 2015

    £19,705

  • Expired contractPublished 25 August 2015

    L1125 Pension Wise – User Research Laboratory Facilities

    Crown Commercial ServiceSupplier(s) System Concepts LimitedLaboratory servicesAwarded 23 September 2015

    £34,950

  • Closed tenderPublished 25 August 2015

    Provision of Quantitative User Research Recruitment Service

    Crown Commercial ServiceRecruitment services

    Value not stated

  • Expired contractPublished 25 August 2015

    L1126 Provision of Qualitative User Research Recruitment Service

    Crown Commercial ServiceSupplier(s) Criteria Fieldwork Ltd.Research and development services and related consultancy servicesAwarded 23 September 2015

    £25,731

  • Expired contractPublished 20 August 2015

    Department for Education - User Research

    Crown Commercial ServiceSupplier(s) Fluent Interaction LtdIT services: consulting, software development, Internet and supportAwarded 31 July 2015

    Value not stated

  • Expired contractPublished 17 August 2015

    Audience Segmentation and User Needs Research

    Royal Botanic Gardens KewSupplier(s) BDRC ContinentalResearch servicesAwarded 2 October 2015

    £35,000

  • Closed tenderPublished 30 July 2015

    GB-Glasgow: RAF Understanding Defence Audiences Research Study

    Ministry of DefenceResearch services

    £61,500

  • Closed tenderPublished 30 July 2015

    GB-Glasgow: Content Audit & User Research for RAF Website Redevelopment

    Ministry of DefenceResearch services

    £61,500

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  • Expired contractPublished 29 July 2015

    L1047 User Experience Researcher Contract

    Crown Commercial ServiceSupplier(s) Triad Group PlcIT services: consulting, software development, Internet and supportAwarded 8 July 2015

    £45,000

  • Stale Pre-tenderPublished 24 July 2015

    DWP Digital Technology and Business Transformation Recruitment Services

    Crown Commercial ServiceRecruitment services

    £3,250,000

  • Expired contractPublished 3 July 2015

    L0899 - HM Treasury - Senior Business analyst (CLONe) - Contract

    Crown Commercial ServiceSupplier(s) Capita Business Services LtdSupply services of personnel including temporary staffAwarded 1 June 2015

    £62,480

  • Expired contractPublished 3 July 2015

    L0895 - HM Treasury - User researcher (CLONe) - Contract

    Crown Commercial ServiceSupplier(s) Capita Business Services LtdRecruitment servicesAwarded 22 May 2015

    £73,403

  • Expired contractPublished 3 July 2015

    L0896 - HM Treasury - User researcher (CLONe) - Contract

    Crown Commercial ServiceSupplier(s) Capita Business Services LtdSupply services of personnel including temporary staffAwarded 22 May 2015

    £73,403

  • Expired contractPublished 22 June 2015

    Waste User Insight Survey 2015

    Cheshire West and Chester CouncilSupplier(s) MEL Research LimitedResearch and development services and related consultancy servicesAwarded 14 July 2015

    Value not stated

  • Expired contractPublished 10 June 2015

    DSAB DSF Development Team documents

    Crown Commercial ServiceSupplier(s) Capgemini UK plcIT services: consulting, software development, Internet and supportAwarded 15 May 2015

    Value not stated

  • Expired contractPublished 4 June 2015

    Website and PEF Online Usuability and Accessibilty Testing

    Electoral CommissionSupplier(s) READING ROOM LONDONIT services: consulting, software development, Internet and supportAwarded 21 July 2015

    £25,000

  • Closed tenderPublished 2 June 2015

    Business Analyst

    Future Cities Catapult LtdBusiness analysis consultancy services

    £13,500

  • Closed tenderPublished 2 June 2015

    SME Service Designer

    Future Cities Catapult LtdBusiness analysis consultancy services

    £30,000

Showing 4,681–4,700 of 4,714 results

Frequently asked questions

Frequently asked questions about user research, usability testing, design research, user insight, user experience research, ux research, research participant recruitment in the UK public sector.

  • What does user research procurement cover?

    User research procurement covers participant recruitment for studies and testing sessions, research and usability testing platforms bought as software, and commissioned user research and usability testing for websites and public services. User experience, content and service design support comes up too, and researchers appear as named roles inside digital specialist contracts.

  • Where are user research contracts advertised?

    Stotles brings together user research tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.

    If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. User research is mostly called off the Digital Outcomes and Specialists framework and the Crown Commercial Service Research and Insights agreement, with platform licences taken through G-Cloud.

  • How do you win user research contracts?

    User research tenders are scored on research methods, accessibility and inclusion of participants, team experience, Government Service Standard knowledge and day rates. Briefs are short, so a sharp response to the question asked helps.

  • What do you need to bid for user research contracts?

    User research must handle participant data in line with UK data protection law with informed consent, and recruiting vulnerable participants needs safeguarding checks. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar contracts at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.

  • Is user research bought through frameworks?

    Often. Notices include call-offs under the Crown Commercial Service Research and Insights agreement and briefs run through the Digital Outcomes route, alongside notices published straight to a portal. Check which agreements a buyer already holds before chasing an open notice.

  • How is user research work bought, and who buys it?

    User research buying mostly runs as call-offs from frameworks such as Digital Outcomes and Specialists and the CCS Research and Insights agreement, with platform licences often taken through G-Cloud. Buyers range from central government departments, agencies and regulators to councils, NHS bodies and public broadcasters.

  • How do I find user research contracts before they are formally tendered?

    Read digital strategies, service assessment plans, discovery-phase briefs and research participant recruitment contract expiry dates, which show user research work coming due ahead of a notice. On Stotles you can track those signals and the digital teams behind them, then follow a notice from pre-tender through to award.

  • What CPV codes are used for user research tenders?

    User research notices carry 73110000 (Research services) and 79315000 (Social research services). There is no dedicated code, and plenty of this work is procured as digital delivery rather than as research.

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