Customer Experience Tenders and Contracts in England

925 matching notices from public sector buyers in England, 5 published in the last 30 days.

Recent buyers include Swan Housing Association Ltd, Department of Health and Social Care and East West Railway Company Ltd.

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925 results

Expired contract, expired 31 December 2021Published 16 August 2021
Swan Housing Customer Segmentation and Journey Mapping 2021
Swan Housing Association LtdSupplier(s) MEL Research LimitedResearch and development services and related consultancy servicesAwarded 22 April 2021
£57,878.84
Awarded contractPublished 16 August 2021
Swan Housing Customer Segmentation and Journey Mapping 2021
Swan Housing Association LtdSupplier(s) MEL Research LimitedCustomer survey servicesAwarded 1 April 2021
£57,878.84
Closed tender, closed 18 April 2021Published 13 August 2021
Market Research for logs policy Mystery Shopping for customer logs
Department of Health and Social CareResearch and development services and related consultancy services
£200,000
Expired contract, expired 1 May 2021Published 12 August 2021
Customer Experience Strategy
East West Railway Company LtdSupplier(s) Quadrangle Research Group LimitedGeneral management consultancy servicesAwarded 3 August 2020
£100,000
Expired contract, expired 18 October 2021Published 12 August 2021
Market Research for logs policy Mystery Shopping for customer logs
Department of Health and Social CareSupplier(s) IPSOS MORI UK LIMITEDResearch and development services and related consultancy servicesAwarded 11 May 2021
£200,000
Expired contract, expired 11 July 2022Published 12 August 2021
2982/MH Qualtrics Site License
University of SheffieldSupplier(s) Qualtrics, LLCSurvey servicesAwarded 9 July 2021
£57,033
Expired contract, expired 12 August 2026Published 11 August 2021
Provision of Qualtrics Research Suite Licenses
University of SouthamptonSupplier(s) Academia LtdSoftware-related servicesAwarded 11 August 2021
£483,175
Closed tender, closed 24 August 2021Published 10 August 2021
Development, Hosting and CMS for Belfast Region City Deal website
6 buyers
Antrim and Newtownabbey Borough Council
Ards and North Down Borough Council
Belfast City Council
Lisburn and Castlereagh City Council
Mid and East Antrim Borough Council
Newry Mourne and Down District Council
£29,950
Closed tender, closed 10 September 2021Published 4 August 2021
MYSTERY SHOPPING IN SUPPORT OF THE NATIONAL ADOPTION RECRUITMENT CAMPAIGN
Leeds City CouncilSocial work and related services
£40,000
Closed tender, closed 3 September 2021Published 30 July 2021
PRO004373 Customer Market Research Services
United Utilities Water LtdMarket research services
£6,000,000
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Closed tender, closed 23 August 2021Published 23 July 2021
Branded Experience Strategy Partner
Ordnance SurveyBusiness and management consultancy and related services
£285,000
Closed tender, closed 23 August 2021Published 23 July 2021
Customer closeness
Ordnance SurveyCustomer survey services
£180,000
Closed tender, closed 23 August 2021Published 23 July 2021
Branded Experience Strategy Partner
Ordnance SurveyBusiness and management consultancy and related services
£285,000
Expired contract, expired 31 March 2022Published 23 July 2021
CPU 4703 (CBC) Tenant Satisfaction Survey
Charnwood Borough CouncilSupplier(s) MEL Research LimitedMarket research servicesAwarded 25 June 2021
£16,000
Closed tender, closed 23 August 2021Published 23 July 2021
Customer closeness
Ordnance SurveyCustomer survey services
£180,000
Expired contract, expired 31 October 2021Published 21 July 2021
Customer Experience Strategy & Delivery Programme
London Borough of Waltham ForestSupplier(s) Green Park Interim & Executive LimitedAwarded 21 July 2021
£45,000
Awarded contractPublished 16 July 2021
Professional Services for the Customer Insight Platform
HM Revenue & Customs (HMRC)Supplier(s) Equal Experts UK LimitedAwarded 16 July 2021
£9,950,000
Closed tender, closed 30 July 2021Published 15 July 2021
Contract for Provision of Technology Innovation in Customer Experience and Frontline Service delivery, for the post-Covid world
London Borough of Waltham ForestTechnical testing, analysis and consultancy services
£100,000
Awarded contractPublished 12 July 2021
Re-imagining Waltham Forest’s digital channel strategy and website delivery plan post-Covid
London Borough of Waltham ForestSupplier(s) Methods Business and Digital Technology LtdAwarded 12 July 2021
£94,650
Closed tender, closed 27 July 2021Published 12 July 2021
Domestic Water Saving Audits
NORTHUMBRIAN WATER GROUP LIMITEDConsulting services for water-supply and waste consultancy
£2,300,000

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Swan Housing Customer Segmentation and Journey Mapping 2021

Swan Housing Customer Segmentation and Journey Mapping 2021

Market Research for logs policy Mystery Shopping for customer logs

Customer Experience Strategy

Market Research for logs policy Mystery Shopping for customer logs

2982/MH Qualtrics Site License

Provision of Qualtrics Research Suite Licenses

Development, Hosting and CMS for Belfast Region City Deal website

MYSTERY SHOPPING IN SUPPORT OF THE NATIONAL ADOPTION RECRUITMENT CAMPAIGN

PRO004373 Customer Market Research Services

Branded Experience Strategy Partner

Customer closeness

Branded Experience Strategy Partner

CPU 4703 (CBC) Tenant Satisfaction Survey

Customer closeness

Customer Experience Strategy & Delivery Programme

Professional Services for the Customer Insight Platform

Contract for Provision of Technology Innovation in Customer Experience and Frontline Service delivery, for the post-Covid world

Re-imagining Waltham Forest’s digital channel strategy and website delivery plan post-Covid

Domestic Water Saving Audits

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Win more Customer Experience contracts in England with Stotles