Customer Experience Tenders and Contracts in England

924 matching notices from public sector buyers in England, 4 published in the last 30 days.

Recent buyers include National Highways Limited, Driver and Vehicle Standards Agency and South Western Railway (FirstGroup).

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924 results

Closed tender, closed 22 October 2021Published 8 October 2021
ITIP0210 – Single View of the Customer
National Highways Limited
£4,350,000
Expired contract, expired 9 September 2022Published 29 September 2021
Behavioural Insights - Driving Test Backlog
Driver and Vehicle Standards AgencySupplier(s) TNS UK Ltd (trading as TNS BMRB)Market research servicesAwarded 10 September 2021
£100,000
Awarded contractPublished 27 September 2021
Service Quality Regime
South Western Railway (FirstGroup)Customer-care servicesAwarded 12 August 2021
Value not stated
Closed tender, closed 25 October 2021Published 24 September 2021
Service Quality Regime (SQR): Inspection and Mystery Shopper Services
Govia Thameslink Railway LimitedAuditing services
£1,000,000
Expired contract, expired 31 March 2022Published 23 September 2021
DHSC: RM6160: Non clinical temporary and fixed term staff
Department of Health and Social CareSupplier(s) RED SNAPPER RECRUITMENT LIMITEDSupply services of personnel including temporary staffAwarded 20 September 2021
£31,836.2
Closed tender, closed 6 October 2021Published 22 September 2021
ITIP0245 - Digital for Customers – Conceptual Design
National Highways Limited
£832,000
Expired contract, expired 10 December 2021Published 21 September 2021
Provision of Customer Survey
NHS ResolutionSupplier(s) Social Market ResearchMarket research servicesAwarded 11 August 2021
£21,130
Expired contract, expired 30 September 2022Published 16 September 2021
MYSTERY SHOPPING IN SUPPORT OF THE NATIONAL ADOPTION RECRUITMENT CAMPAIGN
Leeds City CouncilSupplier(s) Mystery Shoppers LtdSocial work and related servicesAwarded 16 September 2021
£40,000
Expired contract, expired 31 March 2022Published 14 September 2021
Dynamically vary auto-generated Variable Speed Limits (VSLs)
National Highways LimitedSupplier(s) AtkinsRéalis UK LimitedResearch and development services and related consultancy servicesAwarded 9 September 2021
£121,301.44
Closed tender, closed 22 October 2021Published 10 September 2021
Voice of the Customer Platform
Affinity Water LimitedBusiness intelligence software package
Value not stated
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Expired contract, expired 23 July 2023Published 7 September 2021
Qualtrics Research Core
Department of Health and Social CareSupplier(s) Qualtrics, LLCSoftware package and information systemsAwarded 24 July 2021
£105,000
Closed tender, closed 7 October 2021Published 7 September 2021
GB-Southampton: Invitation to Tender for Customer Data Platform
Ordnance SurveyPlatform interconnectivity software package
£300,000
Expired contract, expired 31 May 2022Published 7 September 2021
T0172 Highview customer survey continuation - step 2
National Highways LimitedSupplier(s) AtkinsRéalis UK LimitedResearch and development services and related consultancy servicesAwarded 6 September 2021
£199,951.86
Expired contract, expired 30 April 2021Published 25 August 2021
Customer Insights
Department of Health and Social CareSupplier(s) Oliver Wyman LtdBusiness and management consultancy and related servicesAwarded 1 April 2021
£55,600
Stale Pre-tenderPublished 20 August 2021
Customer Experience Technology and Platforms - Soft Market Testing
Reading Borough CouncilSoftware package and information systems
Value not stated
Expired contract, expired 19 July 2022Published 20 August 2021
Re-imagining Waltham Forest’s digital channel strategy and website delivery plan post-Covid
London Borough of Waltham ForestSupplier(s) Methods Business and Digital Technology LtdAwarded 20 August 2021
£94,650
Closed tender, closed 20 September 2021Published 19 August 2021
Supply of Services Associated with Management Consulting services
Yorkshire Water Services LtdBusiness services: law, marketing, consulting, recruitment, printing and security
£17,000,000
Expired contract, expired 31 March 2022Published 18 August 2021
bi-annual tenant satisfaction survey
Luton CouncilSupplier(s) ARP Research LtdAwarded 18 August 2021
£9,355
Expired contract, expired 31 March 2022Published 17 August 2021
T0124 Customer insight into in-vehicle information
National Highways LimitedSupplier(s) WSP UK LimitedResearch and development services and related consultancy servicesAwarded 17 August 2021
£123,119.22
Expired contract, expired 31 December 2021Published 16 August 2021
Swan Housing Customer Segmentation and Journey Mapping 2021
Swan Housing Association LtdSupplier(s) MEL Research LimitedResearch and development services and related consultancy servicesAwarded 22 April 2021
£57,878.84

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ITIP0210 – Single View of the Customer

Behavioural Insights - Driving Test Backlog

Service Quality Regime

Service Quality Regime (SQR): Inspection and Mystery Shopper Services

DHSC: RM6160: Non clinical temporary and fixed term staff

ITIP0245 - Digital for Customers – Conceptual Design

Provision of Customer Survey

MYSTERY SHOPPING IN SUPPORT OF THE NATIONAL ADOPTION RECRUITMENT CAMPAIGN

Dynamically vary auto-generated Variable Speed Limits (VSLs)

Voice of the Customer Platform

Qualtrics Research Core

GB-Southampton: Invitation to Tender for Customer Data Platform

T0172 Highview customer survey continuation - step 2

Customer Insights

Customer Experience Technology and Platforms - Soft Market Testing

Re-imagining Waltham Forest’s digital channel strategy and website delivery plan post-Covid

Supply of Services Associated with Management Consulting services

bi-annual tenant satisfaction survey

T0124 Customer insight into in-vehicle information

Swan Housing Customer Segmentation and Journey Mapping 2021

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Win more Customer Experience contracts in England with Stotles