Customer Experience Tenders and Contracts in North West England

505 matching notices from public sector buyers in North West England, 6 published in the last 30 days.

Recent buyers include Wirral Metropolitan Borough Council, Trafford Council and Rochdale Metropolitan Borough Council.

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505 results

Closed tender, closed 10 April 2017Published 17 March 2017
Getting It Right Project (supporting Access Wirral and Customer Experience Transformation Programme)
Wirral Metropolitan Borough Council
Value not stated
Closed tender, closed 7 April 2017Published 6 March 2017
Rochdale Borough Council's Special Educational Needs & Disability Information, Advice and Support Service
Trafford CouncilHealth and social work services
£153,000
Closed tender, closed 7 April 2017Published 6 March 2017
Rochdale Council's Special Educational Needs & Disability Information, Advice and Support Service
Rochdale Metropolitan Borough Council
Value not stated
Expired contract, expired 5 February 2020Published 17 February 2017
PROVISION OF MARKET RESEARCH FOR THE PASSPORT CUSTOMER EXPERIENCE
Crown Commercial ServiceSupplier(s) ICM UnlimitedResearch servicesAwarded 2 February 2017
£600,000
Expired contract, expired 31 January 2018Published 15 February 2017
Childcare Choices Campaign Tracking
HM Revenue & Customs (HMRC)Supplier(s) GfK NOP Ltd, Level 18Research and development services and related consultancy servicesAwarded 12 January 2017
£289,888
Expired contract, expired 31 May 2017Published 13 February 2017
Cross-Tax and CT Errors to support MTD upstream compliance
HM Revenue & Customs (HMRC)Supplier(s) TNS UK Ltd (trading as TNS BMRB)Research and development services and related consultancy servicesAwarded 22 December 2016
£59,946
Closed tender, closed 10 March 2017Published 7 February 2017
Education and training services
Sefton Metropolitan Borough CouncilEducation and training services
Value not stated
Closed tender, closed 10 March 2017Published 7 February 2017
The Provision of Apprenticeship Training and Assessment
Sefton Metropolitan Borough Council
Value not stated
Expired contract, expired 31 March 2017Published 7 February 2017
MTDfB Penalties Customer Insight Research
HM Revenue & Customs (HMRC)Supplier(s) IPSOS MORI UK LIMITEDResearch and development services and related consultancy servicesAwarded 18 January 2017
£30,870
Expired contract, expired 3 October 2016Published 26 January 2017
1617CTS03 Mass Market Customer Survey: Qualitative research to understand customer experience of the acceptability of the time taken to reach end results
HM Revenue & Customs (HMRC)Supplier(s) TNS UK Ltd (trading as TNS BMRB)Research and experimental development servicesAwarded 3 June 2016
£43,578
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Expired contract, expired 31 March 2017Published 18 January 2017
1617EC05 Research to explore taxpayer experiences and perceptions of SA online trigger prompts
HM Revenue & Customs (HMRC)Supplier(s) IFF ResarchResearch and experimental development servicesAwarded 18 August 2016
£66,225
Expired contract, expired 30 May 2017Published 18 January 2017
1617EC12 Understanding avoidance scheme user's decision making, customer experience and future compliance intentions when settling their enquiry with HMRC.
HM Revenue & Customs (HMRC)Supplier(s) TNS UK Ltd (trading as TNS BMRB)Research and experimental development servicesAwarded 8 December 2016
£28,809
Expired contract, expired 30 November 2016Published 16 January 2017
1617BC06 Child Benefit Survey
HM Revenue & Customs (HMRC)Supplier(s) IFF ResarchResearch and experimental development servicesAwarded 14 June 2016
£76,055
Expired contract, expired 31 March 2017Published 5 January 2017
1617BC02 Customer experiences and behaviours during tax credits disputes and complaints
HM Revenue & Customs (HMRC)Supplier(s) IPSOS MORI UK LIMITEDResearch and experimental development servicesAwarded 9 June 2016
£38,912
Expired contract, expired 31 March 2017Published 4 January 2017
Customer Experience of ITA messages
HM Revenue & Customs (HMRC)Supplier(s) IPSOS MORI UK LIMITEDResearch and development services and related consultancy servicesAwarded 2 November 2016
£38,247
Expired contract, expired 31 March 2017Published 13 December 2016
Webchat Customer Research
HM Revenue & Customs (HMRC)Supplier(s) IPSOS MORI UK LIMITEDResearch and development services and related consultancy servicesAwarded 15 November 2016
£29,542
Closed tender, closed 18 January 2017Published 8 December 2016
IT services: consulting, software development, Internet and support
Cheshire East CouncilIT services: consulting, software development, Internet and support
Value not stated
Expired contract, expired 31 July 2017Published 24 November 2016
EdTrack: Customer Satisfaction Tracking Survey for SME YouTube Support Products
HM Revenue & Customs (HMRC)Supplier(s) IPSOS MORI UK LIMITEDResearch and development services and related consultancy servicesAwarded 15 November 2016
£25,500
Closed tender, closed 9 December 2016Published 23 November 2016
Service Desk Solution
The Guinness Partnership LtdSoftware package and information systems
£137,500
Closed tender, closed 9 November 2016Published 3 November 2016
Scoping Study into Deriving Transport Benefits from Big Data and the Internet Opportunity
Crown Commercial ServiceResearch and development services and related consultancy services
£62,500

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Getting It Right Project (supporting Access Wirral and Customer Experience Transformation Programme)

Rochdale Borough Council's Special Educational Needs & Disability Information, Advice and Support Service

Rochdale Council's Special Educational Needs & Disability Information, Advice and Support Service

PROVISION OF MARKET RESEARCH FOR THE PASSPORT CUSTOMER EXPERIENCE

Childcare Choices Campaign Tracking

Cross-Tax and CT Errors to support MTD upstream compliance

Education and training services

The Provision of Apprenticeship Training and Assessment

MTDfB Penalties Customer Insight Research

1617CTS03 Mass Market Customer Survey: Qualitative research to understand customer experience of the acceptability of the time taken to reach end results

1617EC05 Research to explore taxpayer experiences and perceptions of SA online trigger prompts

1617EC12 Understanding avoidance scheme user's decision making, customer experience and future compliance intentions when settling their enquiry with HMRC.

1617BC06 Child Benefit Survey

1617BC02 Customer experiences and behaviours during tax credits disputes and complaints

Customer Experience of ITA messages

Webchat Customer Research

IT services: consulting, software development, Internet and support

EdTrack: Customer Satisfaction Tracking Survey for SME YouTube Support Products

Service Desk Solution

Scoping Study into Deriving Transport Benefits from Big Data and the Internet Opportunity

Other locations

Related topics

Win more Customer Experience contracts in North West England with Stotles