Customer Experience Tenders and Contracts in London

1,074 matching notices from public sector buyers in London, 8 published in the last 30 days.

Recent buyers include UK Health Security Agency, Network Rail and Crown Commercial Service.

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1,074 results

Stale Pre-tenderPublished 24 December 2021
R&M171 Voice of the Customer - Market Engagement
UK Health Security AgencyMarket research services
Value not stated
Awarded contractPublished 23 December 2021
#27036 - Customer Insights Framework
Network RailAwarded 11 April 2022
Value not stated
Stale Pre-tenderPublished 22 December 2021
Demand Management & Renewables (HELGA 2) DPS
Crown Commercial Service, Cabinet OfficeOther sources of energy supplies and distribution
£1,000,000,000
Closed tender, closed 31 January 2022Published 22 December 2021
Scotland's Railway - Customer Insights Framework
Network RailMarket and economic research; polling and statistics
£4,500,000
Closed tender, closed 17 January 2022Published 17 December 2021
Avanti West Coast Security Tender
First Trenitalia West Coast Rail Ltd (t/a Avanti West Coast)Security services
£3,300,000
Closed tender, closed 13 January 2022Published 17 December 2021
Provision of Independant Auditors
Great Western Rail (FirstGroup)Auditing services
£750,000
Closed tender, closed 14 January 2022Published 17 December 2021
Covid-19 Health Regulations mystery shopping
Office of Rail and RoadMarket and economic research; polling and statistics
£25,000
Expired contract, expired 31 August 2023Published 16 December 2021
HMPO Customer Satisfaction Market Research
Home OfficeSupplier(s) ICM Research LtdResearch servicesAwarded 31 August 2021
£300,000
Closed tender, closed 31 August 2021Published 16 December 2021
HMPO Customer Satisfaction
Home OfficeResearch services
£300,000
Stale Pre-tenderPublished 15 December 2021
Consolidated Online Retail Solution (CORS)
Network RailTransport tickets
Value not stated
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Closed tender, closed 10 January 2022Published 13 December 2021
Visa and Citizenship Application Services (VCAS) - Lot 4
Home OfficeGeneral public services
£1,200,000,000
Stale Pre-tenderPublished 10 December 2021
UK/GB Tracking Survey of the Savings and Investments Market
National Savings and InvestmentsMarket research services
Value not stated
Closed tender, closed 22 December 2021Published 8 December 2021
Intelligent Automation (IA)
Financial Ombudsman Service
Value not stated
Closed tender, closed 10 January 2022Published 8 December 2021
Visa and Citizenship Application Services
Home OfficeCommunications infrastructure
£1,200,000,000
Closed tender, closed 3 January 2022Published 29 November 2021
Revenues Service - Options Appraisal
Lambeth London Borough CouncilBusiness services: law, marketing, consulting, recruitment, printing and security
£15,000
Awarded contractPublished 25 November 2021
Customer Experience Programme
Network RailSupplier(s) Labinah Management Training Ltd t/a SignalCXMarketing management consultancy servicesAwarded 25 November 2021
£2,000,000
Closed tender, closed 6 December 2021Published 22 November 2021
A team to recover our single view application and integrate with CRM-like capabilities
London Borough of Hackney
£240,000
Stale Pre-tenderPublished 19 November 2021
Provision of Electronic Point of Sales Solution & Support
First Trenitalia West Coast Rail Ltd (t/a Avanti West Coast)Point of sale (POS) software package
Value not stated
Expired contract, expired 29 April 2025Published 17 November 2021
Trace, Contain & RTTS Delivery partner - RTTS Integration delivery - Lot B
UK Health Security AgencySupplier(s) Accenture (UK) LimitedIT services: consulting, software development, Internet and supportAwarded 29 October 2021
£10,800,000
Expired contract, expired 10 February 2022Published 9 November 2021
Contract for Provision of Technology Innovation in Customer Experience and Frontline Service delivery, for the post-Covid world
London Borough of Waltham ForestSupplier(s) Gate One LimitedTechnical testing, analysis and consultancy servicesAwarded 10 November 2021
£150,000

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R&M171 Voice of the Customer - Market Engagement

#27036 - Customer Insights Framework

Demand Management & Renewables (HELGA 2) DPS

Scotland's Railway - Customer Insights Framework

Avanti West Coast Security Tender

Provision of Independant Auditors

Covid-19 Health Regulations mystery shopping

HMPO Customer Satisfaction Market Research

HMPO Customer Satisfaction

Consolidated Online Retail Solution (CORS)

Visa and Citizenship Application Services (VCAS) - Lot 4

UK/GB Tracking Survey of the Savings and Investments Market

Intelligent Automation (IA)

Visa and Citizenship Application Services

Revenues Service - Options Appraisal

Customer Experience Programme

A team to recover our single view application and integrate with CRM-like capabilities

Provision of Electronic Point of Sales Solution & Support

Trace, Contain & RTTS Delivery partner - RTTS Integration delivery - Lot B

Contract for Provision of Technology Innovation in Customer Experience and Frontline Service delivery, for the post-Covid world

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Win more Customer Experience contracts in London with Stotles