Interactive voice response contract awards

Search awarded interactive voice response contracts across UK procurement portals. See who won, at what value, and set an alert for when the work comes up again.

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51 results matching, interactive voice response

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Awarded contractPublished 20 September 2017
Interactive voice response software package
The British Broadcasting Corporation (BBC)Supplier(s) Harvest Media (UK) Limited, Temple Interactive Media Limited, Spoke (interactive) LimitedInteractive voice response software packageAwarded 14 September 2017
£1
Expired contract, expired 30 June 2018Published 19 February 2018
The provision of ICT Services for the Telephone Payment Service
HM Revenue & Customs (HMRC)Supplier(s) Worldline IT Services UK LimitedTransaction-processing software packageAwarded 30 June 2017
£203,750
Expired contract, expired 30 June 2021Published 22 September 2017
ITACU Fixed Line
The British Broadcasting Corporation (BBC)Supplier(s) Harvest Media (UK) Limited, Spoke (interactive) Limited, Temple Interactive Media LimitedInteractive voice response software packageAwarded 30 June 2017
£1
Awarded contractPublished 22 December 2016
Telephone and data transmission services
Surrey and Borders Partnership NHS Foundation Trust
Supplier(s)
5 suppliers
Healthcare Communications UK Limited
IMImobile Europe Ltd
PageOne Communications Limited
SRCL Ltd (t/a ERS Connect)
Virtual Mail Room Limited
Call centreAwarded 25 November 2016
£10,000,000
Expired contract, expired 31 October 2020Published 12 January 2017
A FRAMEWORK AGREEMENT FOR THE PROVISION OF PATIENT AND NON-PATIENT MESSAGING SERVICES
Surrey and Borders Partnership NHS Foundation Trust
Supplier(s)
8 suppliers
Healthcare Communications UK Limited
IMImobile Europe Ltd
Kura (CS) Ltd
PageOne Communications Limited
SRCL Ltd (t/a ERS Connect)
TextLocal
Virtual Mail Room Limited
Voice Connect Managed Solutions Ltd
Call centreAwarded 25 November 2016
£5,000,000
Awarded contractPublished 29 July 2016
Banking services
Shropshire Council
Supplier(s)
4 suppliers
Allpay Limited
Cardnet Merchant Services
Fundtech FSC Ltd
Slimpay SA
Banking servicesAwarded 8 July 2016
£290,000,000
Expired contract, expired 16 June 2016Published 18 December 2015
Tender for a Contact centre for 5 May 2016 elections; and for the referendum on the United Kingdom’s membership of the European Union
Electoral CommissionSupplier(s) Echo Managed Services LtdInstallation services of communications equipmentAwarded 15 January 2016
£102,500
Expired contract, expired 2 September 2018Published 3 August 2015
PSN Network Services
The Crown Prosecution Service (CPS)Supplier(s) Level 3 CommunicationsWireless telecommunications systemAwarded 3 September 2015
£8,900,000
Expired contract, expired 31 July 2018Published 3 August 2015
PSN Conectivity Services
The Crown Prosecution Service (CPS)Supplier(s) Level 3 CommunicationsMobile telephonesAwarded 27 February 2015
£9,600,000
Awarded contractPublished 28 November 2019
Provision and Management of an E-Payments Platform
National Transport AuthoritySupplier(s) ParkMagicInternational payment transfer services
Value not stated
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Awarded contractPublished 26 April 2022
ITACU; Fixed Line Voting
The British Broadcasting Corporation (BBC)
Value not stated

Top buyers

The buyers awarding the most interactive voice response contracts, and how much they've spent.

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BuyersCountValue

The British Broadcasting Corporation (BBC)
7
£42.0m
South Gloucestershire Council
4
£2.3m
Department for Education
3
£124.6k
Incommunities Limited
2
£600.0k
Kent County Council
2
£0.0
NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board
2
£45.5m
Shropshire Council
2
£580.0m
Surrey and Borders Partnership NHS Foundation Trust
2
£15.0m
Northern Ireland Fire & Rescue Service
2
£235.9k
The Crown Prosecution Service (CPS)
2
£18.5m

Trend over time

Notice volume for interactive voice response searches published over time.

Top suppliers

Suppliers winning the most interactive voice response contracts, and what those awards are worth.

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SuppliersCountValue

Temple Interactive Media Limited
5
£100.0k
Modality Systems Ltd
4
£2.3m
Spoke (interactive) Limited
4
£1.0
Level 3 Communications
3
£18.5m
Harvest Media (UK) Limited
3
£1.0
Gartan Technologies Ltd
2
£235.9k
Healthcare Communications UK Limited
2
£2.6m
Virtual Mail Room Limited
2
£2.6m
SRCL Ltd (t/a ERS Connect)
2
£2.6m
IMImobile Europe Ltd
2
£2.6m

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Interactive voice response software package

The provision of ICT Services for the Telephone Payment Service

ITACU Fixed Line

Telephone and data transmission services

A FRAMEWORK AGREEMENT FOR THE PROVISION OF PATIENT AND NON-PATIENT MESSAGING SERVICES

Banking services

Tender for a Contact centre for 5 May 2016 elections; and for the referendum on the United Kingdom’s membership of the European Union

PSN Network Services

PSN Conectivity Services

Provision and Management of an E-Payments Platform

ITACU; Fixed Line Voting

Top buyers

Trend over time

Top suppliers

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