Customer insight tenders and contracts

Search customer insight notices across UK procurement portals. Filter by buyer, value and deadline, and set an alert for new opportunities.

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366 results matching, customer insight

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Closed tender, closed 19 May 2023Published 8 March 2023
Customer Insight
Nottingham Community Housing Association LimitedCustomer survey services
£142,500
Expired contract, expired 29 January 2024Published 15 February 2023
Service Application Delivery for Customer Insights Platform
HM Revenue & Customs (HMRC)Supplier(s) Equal Experts UK LimitedIT services: consulting, software development, Internet and supportAwarded 30 January 2023
£6,700,000
Awarded contractPublished 6 February 2023
Professional Services Customer Insight Platform (CIP)
HM Revenue & Customs (HMRC)Supplier(s) Equal Experts UK LimitedAwarded 6 February 2023
£6,700,000
Closed tender, closed 6 March 2023Published 30 January 2023
Communication & Marketing Framework Agreement
Welsh GovernmentMarketing services
£20,000,000
Closed tender, closed 14 December 2022Published 30 November 2022
MaPS Full Lifecycle Analytics Support
Money And Pensions Service
£475,000
Closed tender, closed 12 January 2023Published 1 November 2022
Business Wales Delivery 2023-2029
Welsh GovernmentAdvertising and marketing services
£138,000,000
Closed tender, closed 12 January 2023Published 1 November 2022
Business Wales Delivery 2023-2029
Welsh GovernmentBusiness services: law, marketing, consulting, recruitment, printing and security
£99,842,400
Closed tender, closed 16 December 2022Published 24 October 2022
Framework for the Provisions of Strategic Change Communications Services and a Creative Design Partner
Ordnance SurveyDesigns
Value not stated
Closed tender, closed 24 October 2022Published 19 October 2022
Customer Insight and Complaints Officer - Adult Social Care
Sandwell Metropolitan Borough CouncilSupply services of personnel including temporary staff
£15,264
Closed tender, closed 2 November 2022Published 19 October 2022
Professional Services Customer Insight Platform (CIP)
HM Revenue & Customs (HMRC)
£6,700,000
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Expired contract, expired 17 October 2023Published 19 October 2022
Offshore Service Providers research SR688385120
HM Revenue & Customs (HMRC)Supplier(s) NatcenResearch servicesAwarded 18 October 2022
£65,000
Expired contract, expired 31 August 2026Published 18 October 2022
Customer insight and communication software
Oxford City Council, Oxfordshire County CouncilSupplier(s) Localz Europe LtdSoftware package and information systemsAwarded 1 August 2022
£82,500
Closed tender, closed 13 October 2022Published 10 October 2022
Customer Insight and Complaints Officer
Sandwell Metropolitan Borough CouncilRecruitment services
£7,130
Expired contract, expired 31 March 2023Published 30 September 2022
GB-Sheffield: Customer Insights to complete the Development in Dynamics 365 CRM
British Business BankSupplier(s) Intouch 365Facilities management services for computer systems developmentAwarded 28 September 2022
£50,333
Awarded contractPublished 27 September 2022
Brand development and website audit
Gangmasters and Labour Abuse Authority (GLAA)Supplier(s) Border Crossing UXAwarded 27 September 2022
£11,000
Expired contract, expired 31 May 2023Published 7 September 2022
Customer Insight / Customer Satisfaction Surveys
LEEDS FEDERATED HOUSING ASSOCIATION LIMITEDSupplier(s) MEL Research LimitedCustomer satisfaction surveyAwarded 10 May 2021
£48,000
Awarded contractPublished 30 August 2022
Multi operator framework for service design
Dublin City Council
Supplier(s)
6 suppliers
Context Studio Ltd
MCO Projects Limited
oifig
Pond Studios
Ré Dubhthaigh
TPXimpact Limited
Education and training servicesAwarded 30 August 2022
Value not stated
Expired contract, expired 23 May 2023Published 24 August 2022
T0303 Customers insight for maintenance
National Highways LimitedSupplier(s) AJJVResearch and development services and related consultancy servicesAwarded 23 August 2022
£111,388.14
Closed tender, closed 11 August 2022Published 28 July 2022
Brand development and website audit
Gangmasters and Labour Abuse Authority (GLAA)
Value not stated
Stale Pre-tenderPublished 5 July 2022
Business Wales Delivery 2023-2028
Welsh GovernmentAdvertising and marketing services
Value not stated

Top buyers

The buyers publishing the most customer insight notices, and what those contracts are worth.

View all buyers

BuyersCountValue

National Highways Limited
40
£3.2bn
HM Revenue & Customs (HMRC)
17
£311.2m
Driver and Vehicle Licensing Agency
14
£4.3m
Ordnance Survey
14
£5.1m
Home Office
12
£3.9bn
Welsh Government
8
£277.8m
Irvine Housing Association Limited
7
£110.1m
ESPO
6
£974.0m
Transport for London
6
£660.0k
Water Services Regulation Authority (Ofwat)
6
£450.0k

Trend over time

Notice volume for customer insight searches published over time.

Top suppliers

Suppliers who have won the most customer insight contracts, and what those awards were worth.

View all suppliers

SuppliersCountValue

OVE ARUP & PARTNERS LIMITED
8
£96.9m
AtkinsRéalis UK Limited
8
£98.6m
IPSOS MORI UK LIMITED
7
£614.3k
Opinion Research
6
£2.7m
WSP UK Limited
6
£98.3m
ARCADIS CONSULTING (UK) LIMITED
5
£98.1m
VF Worldwide Holdings Limited
5
£1.3bn
The Market Research Society
5
£114.5k
Equal Experts UK Limited
4
£29.7m
PricewaterhouseCoopers LLP
4
£57.4m

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