Customer insight tenders and contracts

Search customer insight notices across UK procurement portals. Filter by buyer, value and deadline, and set an alert for new opportunities.

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364 results matching, customer insight

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Closed tender, closed 28 March 2025Published 21 February 2025
Customer Insight Panel Community Partner
Places for People Group LtdResearch consultancy services
£450,000
Closed tender, closed 21 March 2025Published 20 February 2025
Customer Sentiment Tracking
Ordnance SurveyResearch services
£585,000
Expired contract, expired 30 November 2025Published 31 January 2025
Insight Management Academy Membership 24/25
National Highways LimitedSupplier(s) Insight Management Academy LtdSubscription servicesAwarded 1 December 2024
£13,200
Awarded contractPublished 28 January 2025
Online Community
Yorkshire Water Services LtdIT services: consulting, software development, Internet and supportAwarded 20 January 2025
915,000
Stale Pre-tenderPublished 15 January 2025
South Yorkshire Mayoral Combined Authority – Supertram Replacement Bus Services Framework
South Yorkshire Mayoral Combined AuthorityRoad transport services
Value not stated
Closed tender, closed 12 February 2025Published 13 January 2025
https://nesttenders.bravosolution.co.uk/
National Employment Savings Trust (NEST) CorporationBusiness services: law, marketing, consulting, recruitment, printing and security
£520,000
Closed tender, closed 20 January 2025Published 11 December 2024
User Experience and User Insight Platform
Ordnance SurveySoftware package and information systems
Value not stated
Expired contract, expired 31 March 2025Published 9 December 2024
T0608 Customer Focussed DMRB & MCHW Reqs and specifications
National Highways LimitedSupplier(s) OVE ARUP & PARTNERS LIMITEDDevelopment consultancy servicesAwarded 19 November 2024
£99,878.08
Closed tender, closed 2 December 2024Published 1 November 2024
South Norfolk Council: Customer Relation Management Software Package
South Norfolk District Council, Broadland District CouncilIndustry specific software development services
£1,250,000
Awarded contract, expiring in 11 monthsPublished 17 October 2024
C0070 Community Survey
The National Lottery Community FundSupplier(s) Kubi KallooResearch and development consultancy servicesAwarded 15 October 2024
£112,682.5
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Closed tender, closed 30 October 2024Published 1 October 2024
Support and Development Services for Microsoft Dynamics 365 Customer Insights - Journeys
Tourism Ireland CLGCustomer Relation Management software development services
€440,000
Closed tender, closed 11 October 2024Published 29 August 2024
Specialist Professional and Technical Service 3 (SPaTS3) Framework
National Highways LimitedDesign and execution of research and development
£495,000,000
Closed tender, closed 11 October 2024Published 29 August 2024
Specialist Professional and Technical Service 3 (SPaTS3)
National Highways LimitedDevelopment consultancy services
£495,000,000
Closed tender, closed 16 August 2024Published 17 July 2024
Digital Customer Experience -Tender ref EAST0756
Eastlight Community HomesIT services: consulting, software development, Internet and support
Value not stated
Closed tender, closed 23 July 2024Published 11 July 2024
tender_6147 - Provision of Customer Service Excellence Standard
Driver and Vehicle Licensing AgencyInternal audit services
£10,800
Stale Pre-tenderPublished 27 June 2024
Customer Insight Platform - Hertfordshire
Hertfordshire ConstabularyCustomer satisfaction survey
£60,000
Closed tender, closed 29 July 2024Published 24 June 2024
Customer Insight Platform - Herts
7F Commercial Services
Value not stated
Stale Pre-tenderPublished 24 June 2024
Customer Insight Platform - Hertfordshire
Hertfordshire ConstabularySoftware programming and consultancy services
£60,000
Stale Pre-tenderPublished 18 June 2024
Customer Experience Platform
South Norfolk District Council, Broadland District CouncilIndustry specific software development services
£792,000
Expired contract, expired 20 August 2024Published 17 June 2024
Contract for Web Development Discovery
London Borough of Waltham ForestSupplier(s) Gulp DigitalTechnical testing, analysis and consultancy servicesAwarded 17 June 2024
£135,625

Top buyers

The buyers publishing the most customer insight notices, and what those contracts are worth.

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BuyersCountValue

National Highways Limited
40
£3.2bn
HM Revenue & Customs (HMRC)
17
£311.2m
Driver and Vehicle Licensing Agency
14
£4.3m
Ordnance Survey
14
£5.1m
Home Office
12
£3.9bn
Welsh Government
8
£277.8m
Irvine Housing Association Limited
7
£110.1m
ESPO
6
£974.0m
Transport for London
6
£660.0k
Water Services Regulation Authority (Ofwat)
6
£450.0k

Trend over time

Notice volume for customer insight searches published over time.

Top suppliers

Suppliers who have won the most customer insight contracts, and what those awards were worth.

View all suppliers

SuppliersCountValue

OVE ARUP & PARTNERS LIMITED
8
£96.9m
AtkinsRéalis UK Limited
8
£98.6m
IPSOS MORI UK LIMITED
7
£614.3k
Opinion Research
6
£2.7m
WSP UK Limited
6
£98.3m
ARCADIS CONSULTING (UK) LIMITED
5
£98.1m
VF Worldwide Holdings Limited
5
£1.3bn
The Market Research Society
5
£114.5k
Equal Experts UK Limited
4
£29.7m
PricewaterhouseCoopers LLP
4
£57.4m

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