Customer insight contract awards

Search awarded customer insight contracts across UK procurement portals. See who won, at what value, and set an alert for when the work comes up again.

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163 results matching, customer insight

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Expired contract, expired 31 March 2025Published 9 December 2024
T0608 Customer Focussed DMRB & MCHW Reqs and specifications
National Highways LimitedSupplier(s) OVE ARUP & PARTNERS LIMITEDDevelopment consultancy servicesAwarded 19 November 2024
£99,878.08
Awarded contract, expiring in 11 monthsPublished 17 October 2024
C0070 Community Survey
The National Lottery Community FundSupplier(s) Kubi KallooResearch and development consultancy servicesAwarded 15 October 2024
£112,682.5
Expired contract, expired 20 August 2024Published 17 June 2024
Contract for Web Development Discovery
London Borough of Waltham ForestSupplier(s) Gulp DigitalTechnical testing, analysis and consultancy servicesAwarded 17 June 2024
£135,625
Awarded contract, expiring 12 May 2029Published 22 May 2024
Award of Digital Platforms Run (Platforms and Products)
HM Revenue & Customs (HMRC)Supplier(s) Capgemini UK plcIT services: consulting, software development, Internet and supportAwarded 13 May 2024
£245,534,000
Awarded contractPublished 5 March 2024
Market Research & Insights
Thames Water Utilities Limited
Supplier(s)
8 suppliers
Accent Marketing and Research Ltd
ICS Consulting Ltd
QA Research Ltd
SYSTRA Ltd
Thinks Insight and Strategy (Britain Thinks) Limited
Verve Partners Limited
Watermelon Research Ltd
YONDER CONSULTING LIMITED
Market research servicesAwarded 20 February 2024
6,600,000
Awarded contractPublished 19 February 2024
UK Shared Prosperity Fund Feasibility Studies - Framework Agreement
Aberdeenshire Council
Supplier(s)
10 suppliers
2020 Consultancy
Ann Nisbet
Connected Transport Planning
Delfinity Ltd
DWS Associates Limited
EKOS Consulting (UK) Limited (trading as ekosgen)
Hall Aitken
Land Use Consultants
SKS supply to HIE Communities
Tomson Consulting Ltd
Transport systems consultancy servicesAwarded 9 February 2024
£400,000
Expired contract, expired 20 January 2025Published 8 February 2024
Insight Management Academy Membership 23/24
National Highways LimitedSupplier(s) Insight Management Academy LtdSubscription servicesAwarded 31 January 2024
£12,999
Awarded contractPublished 2 November 2023
NCC830B BEST Transformation Delivery Partner
Northumberland County CouncilSupplier(s) Deloitte LLPBusiness and management consultancy and related servicesAwarded 19 October 2023
£2,886,110.41
Awarded contract, expiring in 12 monthsPublished 13 November 2023
Visa and Citizenship Application Services - Lot 1 - Africa and Middle East
Home OfficeSupplier(s) VF Worldwide Holdings LimitedGeneral public servicesAwarded 18 October 2023
£316,000,000
Awarded contract, expiring in 12 monthsPublished 13 November 2023
Visa and Citizenship Application Services - Lot 3 - China and Taiwan
Home OfficeSupplier(s) VF Worldwide Holdings LimitedGeneral public servicesAwarded 18 October 2023
£147,000,000
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Awarded contract, expiring in 12 monthsPublished 13 November 2023
Visa and Citizenship Application Services - Lot 2 - Americas, Eur, Can, Aus
Home OfficeSupplier(s) VF Worldwide Holdings LimitedGeneral public servicesAwarded 18 October 2023
£303,000,000
Awarded contract, expiring in 11 monthsPublished 14 November 2023
Visa and Citizenship Application Services - Lot 5 - United Kingdom
Home OfficeSupplier(s) Teleperformance LimitedGeneral public servicesAwarded 16 October 2023
£163,000,000
Expired contract, expired 31 March 2025Published 24 January 2024
REDUCING COMMUNITY SEVERANCE
National Highways LimitedSupplier(s) Sustrans LtdPublic relations management servicesAwarded 2 October 2023
£256,000
Awarded contract, expiring in 10 monthsPublished 27 September 2023
Visa and Citizenship Application Services - Lot 4 - Asia and Asia Pacific
Home OfficeSupplier(s) VF Worldwide Holdings LimitedGeneral public servicesAwarded 30 August 2023
£271,000,000
Awarded contractPublished 27 September 2023
Visa and Citizenship Application Services (VCAS) - Lot 4
Home OfficeSupplier(s) VF Worldwide Holdings LimitedGeneral public servicesAwarded 30 August 2023
£271,000,000
Awarded contractPublished 23 August 2023
Communication & Marketing Framework Agreement
Welsh Government
Supplier(s)
44 suppliers
ACT
Arad Research
Beaufort Research
Box.com (UK) Ltd
Buffoon Media
Cazbah Ltd
Cleartechlive
Cowshed
EQUINOX GROUP
Event Exhibition Ltd
Fernleigh Design Ltd
Four Communications
Freshwater UK Ltd
Genero Creative Group ltd
Genero Productions Ltd
GENESIS MARKETING & EVENTS LTD
Ginger Exhibitions Ltd
Golley Slater Group
Grapevine Event Management
Grasshopper Communications Ltd
Hitch Marketing
Icon Creative Design
Jamjar PR
JM Creative
Leopold Marketing Limited
Like an Egg Productions (Lot 1)
Miller Research (UK) Ltd
MJ Lights
MS Group t/a Morgans Consultancy
Old Bell 3 Ltd (OB3 Research)
On Par Productions
Open Space Creative Ltd
Production 78 Ltd
Rockadove Video Production
S8080 Limited
SBW Advertising Ltd
Sparq
Strategic Telemarketing
Tantrwm Ltd
THE ORCHARD MEDIA & EVENTS GROUP LIMITED
The Rocket Group
Waters Creative
Wavehill Ltd
Working Word
Exhibition standsAwarded 22 August 2023
£20,000,000
Expired contract, expired 30 June 2024Published 22 August 2023
T0472 Customer insight - influencing planning, delivery, and outcomes of maintenance
National Highways LimitedSupplier(s) Atkins/CH2MResearch and development services and related consultancy servicesAwarded 14 August 2023
£138,312.64
Expired contract, expired 11 July 2025Published 12 July 2023
PS/23/79 - Provision of Support and Maintenance for the UX Lab
Driver and Vehicle Licensing AgencySupplier(s) Boxxe LimitedOffice-support servicesAwarded 12 July 2023
£27,810
Awarded contractPublished 19 May 2023
Customer Insight
Nottingham Community Housing Association LimitedSupplier(s) Smoke Customer IntelligenceCustomer satisfaction surveyAwarded 19 May 2023
£249,875.9
Awarded contract, expiring 14 May 2028Published 19 May 2023
Customer Insight - AWARD
Nottingham Community Housing Association LimitedSupplier(s) Smoke Customer Intelligence LimitedCustomer satisfaction surveyAwarded 15 May 2023
£248,969.91

Top buyers

The buyers awarding the most customer insight contracts, and how much they've spent.

View all buyers

BuyersCountValue

National Highways Limited
30
£800.9m
HM Revenue & Customs (HMRC)
13
£282.0m
Driver and Vehicle Licensing Agency
10
£3.3m
Home Office
9
£1.5bn
Water Services Regulation Authority (Ofwat)
6
£450.0k
Department of Health and Social Care
5
£438.0k
ESPO
3
£374.0m
Alliance Homes
3
£2.2m
Irvine Housing Association Limited
3
£50.7m
Welsh Government
3
£20.0m

Trend over time

Notice volume for customer insight searches published over time.

Top suppliers

Suppliers winning the most customer insight contracts, and what those awards are worth.

View all suppliers

SuppliersCountValue

OVE ARUP & PARTNERS LIMITED
8
£96.9m
AtkinsRéalis UK Limited
8
£98.6m
IPSOS MORI UK LIMITED
7
£614.3k
Opinion Research
6
£2.7m
WSP UK Limited
6
£98.3m
ARCADIS CONSULTING (UK) LIMITED
5
£98.1m
VF Worldwide Holdings Limited
5
£1.3bn
The Market Research Society
5
£114.5k
Equal Experts UK Limited
4
£29.7m
PricewaterhouseCoopers LLP
4
£57.4m

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Visa and Citizenship Application Services (VCAS) - Lot 4

Communication & Marketing Framework Agreement