Customer experience

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2,320 results matching, customer experience

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Expired contract, expired 30 September 2021Published 8 July 2021
Temp HEO T&T and Customer Experience
Department of Health and Social CareSupplier(s) Allen LaneSupply services of personnel including temporary staffAwarded 8 July 2021
£29,250
Expired contract, expired 31 October 2021Published 8 July 2021
Senior Service Designer
Department of Health and Social CareSupplier(s) InterQuest Group (UK) LtdIT services: consulting, software development, Internet and supportAwarded 27 May 2021
£92,270
Expired contract, expired 30 September 2024Published 8 July 2021
GB-London: CON-21-033 Recorded Voice
Financial Conduct AuthoritySupplier(s) Premier Business Audio Limited (Trading as Premier CX)Sound recordingsAwarded 15 June 2021
£41,040
Expired contract, expired 9 April 2021Published 7 July 2021
CBC-1174-H-EI Central Bedfordshire Adult Social Care Survey 2021 - AWARD
Central Bedfordshire CouncilSupplier(s) Public Perspectives LtdSocial research servicesAwarded 4 February 2021
£7,500
Closed tender, closed 12 July 2021Published 6 July 2021
Social Worker (Hospital Team) SA/06/07/2021
Sandwell Metropolitan Borough CouncilSupply services of personnel including temporary staff
£18,648
Closed tender, closed 16 August 2021Published 5 July 2021
Leisure Management System
Gedling Borough CouncilIT services: consulting, software development, Internet and support
Value not stated
Closed tender, closed 23 July 2021Published 5 July 2021
2021-082 Consumer Perceptions of the Energy Market 2021/2022
Office of Gas and Electricity Markets (Ofgem)Market research services
£180,000
Awarded contractPublished 28 June 2021
Citrix Licence Renewals for Denbighshire County Council
Denbighshire County CouncilSupplier(s) COMPUTACENTER (UK) LIMITEDIT services: consulting, software development, Internet and supportAwarded 25 March 2021
Value not stated
Closed tender, closed 30 July 2021Published 28 June 2021
Competitive Procedure With Negotiation for the Supply of Historic Coins and Associated Services
Royal MintCoins and medals
Value not stated
Stale Pre-tenderPublished 28 June 2021
Customer Experience Platform
Norfolk County CouncilSoftware package and information systems
£1,468,115
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Closed tender, closed 30 July 2021Published 25 June 2021
British Museum Ticketing System
British MuseumEvent services
£1
Closed tender, closed 30 July 2021Published 25 June 2021
British Museum Ticketing System
British MuseumSales or marketing software package
£1
Closed tender, closed 8 July 2021Published 24 June 2021
HMRC Enterprise Integration Service - Borders & Trade Release 2 Delivery
HM Revenue & Customs (HMRC)
£15,000,000
Closed tender, closed 15 July 2021Published 24 June 2021
Single Party Framework Agreement for The Provision of a Customer Loyalty Scheme to HRI Racecourses
Horse Racing Ireland (HRI)Customer-loyalty programme
Value not stated
Closed tender, closed 8 July 2021Published 24 June 2021
HMRC Enterprise Integration Service - CDS: Single Customs Platform Delivery
HM Revenue & Customs (HMRC)
£30,000,000
Closed tender, closed 8 July 2021Published 24 June 2021
HMRC Integration Platform Delivery and Support 2021-23
HM Revenue & Customs (HMRC)
£15,000,000
Awarded contractPublished 21 June 2021
19/120 — Provision of Network Services and Works to Gas Networks Ireland
ErviaSupplier(s) GMC Civil & Mechanical Engineering Ltd, Murphy International LtdGas distributionAwarded 21 June 2021
Value not stated
Stale Pre-tenderPublished 18 June 2021
West Midlands Trains, Greater Anglia, and East Midlands Rail Shared Services - Customer Experience and Delay Repay
ABELLIO TRANSPORT HOLDINGS LIMITEDCustomer services
Value not stated
Awarded contractPublished 17 June 2021
19/120 - Provision of Network Services & Works to Gas Networks Ireland
ErviaGas pipelinesAwarded 17 June 2021
Value not stated
Closed tender, closed 30 June 2021Published 16 June 2021
NHS Test and Trace Service Design Capability
UK Health Security Agency
£1,250,000

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

HM Revenue & Customs (HMRC)
79
£12.5bn
National Highways Limited
74
£34.6m
Transport for London
41
£5.8bn
Network Rail
36
£1.6bn
Department For Work and Pensions (DWP)
35
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
27
£610.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
21
£28.0m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
14
£10.5m
IFF Resarch
10
£3.9m
AtkinsRéalis UK Limited
9
£3.7m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Version 1 Solutions Limited
8
£11.0m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m

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Temp HEO T&T and Customer Experience

Senior Service Designer

GB-London: CON-21-033 Recorded Voice

CBC-1174-H-EI Central Bedfordshire Adult Social Care Survey 2021 - AWARD

Social Worker (Hospital Team) SA/06/07/2021

Leisure Management System

2021-082 Consumer Perceptions of the Energy Market 2021/2022

Citrix Licence Renewals for Denbighshire County Council

Competitive Procedure With Negotiation for the Supply of Historic Coins and Associated Services