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Customer experience

Find customer experience opportunities in seconds below. Search through thousands of customer experience notices and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

2,320 results matching, customer experience

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  • Closed tenderPublished 14 September 2021

    “Connected Working” Digital Transformation Solution

    Gloucestershire County CouncilIT services: consulting, software development, Internet and support

  • Closed tenderPublished 11 September 2021

    Tate Galleries - Full-service payment provider

    Tate GalleryFinancial transaction processing and clearing-house services

    £45,000,000

  • Closed tenderPublished 10 September 2021

    Tate Galleries - Full-service payment provider

    Tate GalleryFinancial transaction processing and clearing-house services

    £45,000,000

  • Expired contractPublished 10 September 2021

    2021-082 Consumer Perceptions of the Energy Market 2021/2022

    Office of Gas and Electricity Markets (Ofgem)Supplier(s) Quadrangle Research Group LimitedPublic relations servicesAwarded 10 September 2021

    £60,000

  • Expired contractPublished 8 September 2021

    Customer Focused Digital Diversion Routes

    National Highways LimitedSupplier(s) OVE ARUP & PARTNERS LIMITEDResearch and development services and related consultancy servicesAwarded 8 September 2021

    £121,265.4

  • Awarded contractPublished 7 September 2021

    DVSA Commercial Vehicle Services Digital Delivery Partner

    Driver and Vehicle Standards AgencySupplier(s) BJSS LimitedAwarded 7 September 2021

    £7,783,530

  • Expired contractPublished 7 September 2021

    Robotic Process Automation (RPA) Pilot G-Cloud 12 call off

    London Borough of MertonSupplier(s) Agilisys LtdSoftware package and information systemsAwarded 7 September 2021

    £231,950

  • Expired contractPublished 1 September 2021

    Website Support and Development including provision of SEO and content administration services.

    London North Eastern Railway LimitedSupplier(s) Softwire Technology LimitedAwarded 1 September 2021

    £5,000,000

  • Awarded contractPublished 26 August 2021

    C1105 - SCADA Services Provision

    NI WaterSupplier(s) NICOMPUTING LTDSoftware programming and consultancy servicesAwarded 26 August 2021

    £3,500,000

  • Awarded contractPublished 25 August 2021

    Facilities Management for the Luton DART

    Luton CouncilCustomer servicesAwarded 25 August 2021

    9,000,000

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  • Expired contractPublished 25 August 2021

    Customer Insights

    Department of Health and Social CareSupplier(s) Oliver Wyman LtdBusiness and management consultancy and related servicesAwarded 1 April 2021

    £55,600

  • Stale Pre-tenderPublished 23 August 2021

    NEPO232 Electric Vehicle Charging Infrastructure Network

    Association of North East CouncilsRepair and maintenance services

  • Stale Pre-tenderPublished 20 August 2021

    Customer Experience Technology and Platforms - Soft Market Testing

    Reading Borough CouncilSoftware package and information systems

  • Closed tenderPublished 20 August 2021

    Customer Experience Technology and Platforms - Soft Market Testing

    Reading Borough CouncilSoftware package and information systems

  • Expired contractPublished 20 August 2021

    Re-imagining Waltham Forest’s digital channel strategy and website delivery plan post-Covid

    London Borough of Waltham ForestSupplier(s) Methods Business and Digital Technology LtdAwarded 20 August 2021

    £94,650

  • Closed tenderPublished 19 August 2021

    Supply of Services Associated with Management Consulting services

    Yorkshire Water Services LtdBusiness services: law, marketing, consulting, recruitment, printing and security

    £17,000,000

  • Expired contractPublished 18 August 2021

    Customer Experience Platform (CRM)

    Buckinghamshire CouncilSupplier(s) Granicus-Firmstep LtdSystem and support servicesAwarded 3 June 2021

    £149,500

  • Closed tenderPublished 16 August 2021

    Planning and Building Control System

    Salford City Council

  • Awarded contractPublished 16 August 2021

    Development, hosting and CMS for a New Council Website

    Derry City & Strabane District CouncilSupplier(s) Simply ZestyAwarded 16 August 2021

    £191,209

  • Stale Pre-tenderPublished 13 August 2021

    Planning and Building Control System

    Salford City CouncilSoftware package and information systems

Showing 1,181–1,200 of 2,320 results

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers
BuyersCountValue
  1. HM Revenue & Customs (HMRC)
    79
    £12.5bn
  2. National Highways Limited
    74
    £34.6m
  3. Transport for London
    41
    £5.8bn
  4. Network Rail
    36
    £1.6bn
  5. Department For Work and Pensions (DWP)
    35
    £4.0bn
  6. London North Eastern Railway Limited
    35
    £255.7m
  7. Home Office
    27
    £4.8bn
  8. Sandwell Metropolitan Borough Council
    27
    £610.9k
  9. Scottish Government
    21
    £6.9m
  10. National Transport Authority
    21
    £20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers
SuppliersCountValue
  1. Granicus-Firmstep Ltd
    21
    £28.0m
  2. IPSOS MORI UK LIMITED
    16
    £5.0m
  3. TNS UK Ltd (trading as TNS BMRB)
    15
    £11.8m
  4. OVE ARUP & PARTNERS LIMITED
    14
    £10.5m
  5. IFF Resarch
    10
    £3.9m
  6. AtkinsRéalis UK Limited
    9
    £3.7m
  7. TPXimpact Limited
    9
    £888.5k
  8. Nomensa Ltd
    9
    £5.3m
  9. Version 1 Solutions Limited
    8
    £11.0m
  10. Thinks Insight and Strategy (Britain Thinks) Limited
    8
    £4.1m

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