Customer experience

Find customer experience opportunities in seconds below. Search through thousands of customer experience notices and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

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2,321 results matching, customer experience

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Closed tender, closed 26 July 2023Published 8 June 2023
Modern Contact Centre
ANGLIAN WATER SERVICES LIMITEDCommunication and multimedia software package
Value not stated
Expired contract, expired 25 September 2025Published 7 June 2023
Royal Navy Website Development Support Service (707985450)
Ministry of DefenceSupplier(s) e3 Media Limited (trading as Great State)Awarded 25 September 2023
8,000,000
Closed tender, closed 21 June 2023Published 7 June 2023
Royal Navy Website Development Support Service (707985450)
Ministry of Defence
£8,000,000
Expired contract, expired 31 January 2025Published 5 June 2023
Customer Experience Measurement Tool for Service Management
East Sussex County CouncilSupplier(s) Happy SignalsSoftware package and information systemsAwarded 1 February 2023
£121,200
Awarded contractPublished 5 June 2023
CWC22183 - Omnichannel
Wolverhampton City CouncilCommunication and multimedia software packageAwarded 5 June 2023
600,000
Closed tender, closed 30 June 2023Published 31 May 2023
Low Code Customer Experience Platform (Cloud Based)
City of Doncaster CouncilIT services: consulting, software development, Internet and support
£1
Closed tender, closed 30 June 2023Published 31 May 2023
Low Code Customer Experience Platform (Cloud Based)
City of Doncaster CouncilIT services: consulting, software development, Internet and support
Value not stated
Expired contract, expired 4 September 2025Published 26 May 2023
EDIS-23-002 Unified Customer Experience for EA Admissions, Transport, SEN and Free School Meals
Education Authority Northern IrelandSupplier(s) Version 1 Solutions LimitedAwarded 4 September 2023
1,250,000
Expired contract, expired 5 July 2024Published 25 May 2023
Award of Programme Manager - Business Readiness
Scottish GovernmentSupplier(s) ASA Recruitment (Quick Quotes)IT services: consulting, software development, Internet and supportAwarded 25 May 2023
£246,936
Awarded contractPublished 25 May 2023
GIS Core Platform & Data Model (incl. GIS Tooling)
Yorkshire Water Services LtdSoftware package and information systemsAwarded 11 May 2023
8,000,000
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Awarded contractPublished 25 May 2023
TfGM Mobile App Shell Delivery 20220705BRMA
Transport for Greater ManchesterSupplier(s) Softwire Technology LimitedAwarded 25 May 2023
£1,749,750
Stale Pre-tenderPublished 19 May 2023
Operations of the Belmont Cinema
Aberdeen City CouncilArts-facility operation services
Value not stated
Awarded contractPublished 19 May 2023
Point of sale system for sport and leisure venues
Falkirk CouncilSupplier(s) Gladstone LimitedPoint of sale (POS) software packageAwarded 14 April 2023
£559,808
Expired contract, expired 31 August 2023Published 18 May 2023
Customer Satisfaction Survey - AWARD
East Suffolk CouncilSupplier(s) Opinion ResearchCustomer satisfaction surveyAwarded 24 March 2023
Value not stated
Closed tender, closed 17 July 2023Published 15 May 2023
NCC830B BEST Transformation Delivery Partner
Northumberland County CouncilBusiness and management consultancy and related services
£3,000,000
Closed tender, closed 15 June 2023Published 12 May 2023
Wigan Council Health and Fitness Equipment Supply and Maintenance - framework agreement
Wigan Metropolitan Borough Council
Value not stated
Closed tender, closed 2 June 2023Published 9 May 2023
Multi-Party Framework Agreement for the Provision of Digital Services for HSE Communications
Health Service Executive (HSE)Content management software development services
Value not stated
Expired contract, expired 2 April 2026Published 9 May 2023
Interactive Voice Recording
London Borough of BrentSupplier(s) Premier Business Audio Limited (Trading as Premier CX)Voice recordersAwarded 3 April 2023
£78,450
Closed tender, closed 8 June 2023Published 5 May 2023
CWC22183 - Omnichannel
Wolverhampton City Council
£600,000
Closed tender, closed 12 May 2023Published 4 May 2023
SMP Alliance - M4 M5 - Hydro Demolition
National Highways LimitedMotorway construction works
£50,000

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

HM Revenue & Customs (HMRC)
79
£12.5bn
National Highways Limited
74
£34.6m
Transport for London
41
£5.8bn
Network Rail
36
£1.6bn
Department For Work and Pensions (DWP)
35
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
27
£610.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
21
£28.0m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
14
£10.5m
IFF Resarch
10
£3.9m
AtkinsRéalis UK Limited
9
£3.7m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Version 1 Solutions Limited
8
£11.0m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m

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Modern Contact Centre

Royal Navy Website Development Support Service (707985450)

Royal Navy Website Development Support Service (707985450)