Customer experience

Find customer experience opportunities in seconds below. Search through thousands of customer experience awards and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

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904 results matching, customer experience

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Awarded contractPublished 25 October 2019
LNER Mobile
Transport for LondonSupplier(s) Softwire Technology LimitedAwarded 25 October 2019
£1,700,000
Awarded contractPublished 29 November 2019
Software package and information systems
Essex County CouncilSupplier(s) Valyrian LimitedSoftware package and information systemsAwarded 17 October 2019
£300,000
Expired contract, expired 21 September 2022Published 11 October 2019
Marketing services
London North Eastern Railway LimitedDirect marketing servicesAwarded 7 October 2019
Value not stated
Expired contract, expired 16 September 2023Published 5 December 2019
Telecommunications services
Crown Commercial ServiceSupplier(s) Multiple suppliers as listed in attached scheduleInstallation services of radio, television, sound and video equipmentAwarded 7 October 2019
£5,000,000,000
Expired contract, expired 27 September 2020Published 18 October 2019
Business services: law, marketing, consulting, recruitment, printing and security
National Savings and InvestmentsSupplier(s) CURINOS INTERNATIONAL LIMITEDMarket research servicesAwarded 3 October 2019
£198,000
Awarded contractPublished 3 October 2019
Customer services
Luton CouncilSupplier(s) Systra Scott Lister UK LtdCustomer servicesAwarded 3 October 2019
£500,000
Awarded contractPublished 1 October 2019
Customer Experience Intelligence Partner for the Dart Charge service
National Highways LimitedSupplier(s) Nomensa LtdAwarded 1 October 2019
£400,000
Awarded contractPublished 9 February 2021
Provision of Catering Services for Aberdeen Art Gallery
Aberdeen City CouncilSupplier(s) Elior UK plc - Lot 1Catering servicesAwarded 26 September 2019
£1,400,000
Expired contract, expired 30 September 2021Published 3 October 2019
Customer Experience Intelligence Partner
National Highways LimitedSupplier(s) Nomensa LtdResearch consultancy servicesAwarded 26 September 2019
£400,000
Expired contract, expired 31 March 2021Published 3 October 2019
1-923 Improving maintenance through our customer eyes (2019 -2021)
National Highways LimitedSupplier(s) AJJVResearch and development services and related consultancy servicesAwarded 13 September 2019
£173,666
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Expired contract, expired 3 August 2026Published 14 October 2019
Customer Relation Management software package
Rhondda Cynon Taf CBCSupplier(s) GOSS INTERACTIVE LIMITEDSystem management software packageAwarded 9 September 2019
£535,460
Expired contract, expired 31 March 2020Published 9 September 2019
1-920 Improving Variable Speed Limits (VSLs) - Synchronising roadworks hard signage and VSLs
National Highways LimitedSupplier(s) OVE ARUP & PARTNERS LIMITEDResearch and development services and related consultancy servicesAwarded 6 September 2019
£150,000
Expired contract, expired 6 October 2020Published 4 October 2019
Competitor & Market Intelligence - Monitoring digital developments within the retail financial services sector
National Savings and InvestmentsSupplier(s) CURINOS INTERNATIONAL LIMITEDBusiness services: law, marketing, consulting, recruitment, printing and securityAwarded 4 September 2019
£70,000
Awarded contractPublished 2 September 2019
Carry out research on user requirements for a new register platform for a renewable heating scheme.
Office of Gas and Electricity Markets (Ofgem)Supplier(s) Xpertise Recruitment LtdAwarded 2 September 2019
£18,000
Expired contract, expired 6 December 2019Published 20 February 2020
Role 2 - Senior Associate Policy Support for PR19 C-Mex/C-Mex
Water Services Regulation Authority (Ofwat)Supplier(s) Baringa Partners LLPGeneral management consultancy servicesAwarded 23 August 2019
£88,060
Awarded contractPublished 20 August 2019
Variable message signs
East Sussex County CouncilSupplier(s) 21st Century Technology plcVariable message signsAwarded 20 August 2019
£517,300
Awarded contractPublished 20 September 2019
Gas supply mains construction work
Southern Gas NetworksSupplier(s) Actionshake Ltd, GH Preston, K & S Pipe Contractors LLPGas distribution ancillary workAwarded 16 August 2019
£12,400,000
Expired contract, expired 13 August 2024Published 8 August 2019
Milton Keynes Council - Adult Social Care Case Management System
Milton Keynes CouncilSupplier(s) Liquidlogic LtdInformation systemsAwarded 14 August 2019
£541,000
Awarded contract, expiring in 9 monthsPublished 19 September 2019
Petroleum products, fuel, electricity and other sources of energy
Greater London AuthoritySupplier(s) Octopus Energy LtdGas distribution and related servicesAwarded 13 August 2019
£992,000,000
Expired contract, expired 11 July 2024Published 12 August 2019
Information systems and servers
Milton Keynes CouncilSupplier(s) Liquidlogic LtdInformation systemsAwarded 7 August 2019
£541,208

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

National Highways Limited
47
£22.3m
HM Revenue & Customs (HMRC)
46
£2.5bn
Department For Work and Pensions (DWP)
21
£517.5m
Scottish Government
18
£2.0m
Home Office
14
£1.8bn
Water Services Regulation Authority (Ofwat)
13
£2.7m
Crown Commercial Service
13
£5.0bn
Department of Health and Social Care
12
£7.3m
West Midlands Combined Authority
11
£3.3m
Thames Water Utilities Limited
11
£0.0

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
21
£28.0m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
14
£10.5m
IFF Resarch
10
£3.9m
AtkinsRéalis UK Limited
9
£3.7m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Version 1 Solutions Limited
8
£11.0m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m

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LNER Mobile

Software package and information systems

Marketing services

Telecommunications services

Business services: law, marketing, consulting, recruitment, printing and security

Customer services