Customer experience

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904 results matching, customer experience

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Expired contract, expired 10 February 2022Published 9 November 2021
Contract for Provision of Technology Innovation in Customer Experience and Frontline Service delivery, for the post-Covid world
London Borough of Waltham ForestSupplier(s) Gate One LimitedTechnical testing, analysis and consultancy servicesAwarded 10 November 2021
£150,000
Awarded contractPublished 11 June 2021
#21196 - Customer Experience Programme - Services Contract
Network RailAwarded 4 November 2021
£2,000,000
Expired contract, expired 31 October 2024Published 2 December 2021
Show Home Interior Design
Housing 21Supplier(s) Halls Furnishings Limited, Alessandro Caruso Architects & Interiors, iDesignInterior design servicesAwarded 1 November 2021
£180,000
Awarded contractPublished 27 October 2021
Rail Delivery Group (RDG) Central Back Office (CBO) HOPS
Network RailComputer back-up and catalogue conversion servicesAwarded 24 October 2021
Value not stated
Awarded contractPublished 18 October 2021
Contract
Phoenix Community HousingSupplier(s) NPACall centreAwarded 18 October 2021
£48,000
Expired contract, expired 30 November 2021Published 12 October 2021
DHSC MQS R - T&T and Customer Experience HEO (CB)
Department of Health and Social CareSupplier(s) Allen LaneSupply services of personnel including temporary staffAwarded 11 October 2021
£21,840
Awarded contractPublished 1 April 2022
Sales & Marketing Framework
Catalyst Housing Limited
Supplier(s)
63 suppliers
Agenda Media International Limited
ASAP UK Ltd
Ascension Property Services Limited
Aylesworth Flemming Limited
blocc interiors ltd
Bureau Workspace Ltd
Call Care 247
Carmargue Group Limited
Carter Jonas LLP
Cast Media Group Ltd
Claude Hooper Limited
Colliers
Core Media Services Ltd
Countrywide Residential
DMA Signs Ltd
Edward Thomas Interiors Ltd
Etch Interiors
Faust PR Ltd
February London T/A Latch
Focus Experiential Ltd
Focus Integrated Marketing Communications Ltd
Focus on Media Limited
Four Communications
Full Communications
GL Hearn
Hobs Reprographics Limited
ID Verde Limited
Image Affordable Living Ltd
Image Foundry Studios
Interiors By Casa Limited
J2 Marketing Design Digital Ltd
Jones Lang LaSalle
Kessels Kramer London Ltd
Killer5 Interior Design Ltd
Knight Frank LLP
Lifestyle Interiors by Elaine Gore Ltd
Lucid Property Visualisations Limited
Macro Art Limited
Maher Model Makers Ltd
Making Giants Limited
MG Signs Limited
MILLER HARE LIMITED
Moving Made Easy Limited
MPL Contact Limited
New i.d Interiors Limited
Nu-Brite Limited
Omni Interior Design Ltd
Pearl PR & Communications
Philosophy Design Limited
Red Loft LLP
Saint Flooring
Savills (UK) Limited
Site Sales Property Group Ltd
Space and Time Media Ltd
The New Homes Group Limited
The Social Co. Ltd
Three Dimensional Developments
Tidywork Studio
Triple M Ltd
Ventrica Ltd
Vesta Interiors
Virtual Viewing Limited
VMI Studio Ltd
Real estate servicesAwarded 1 October 2021
£41,850,000
Awarded contractPublished 1 October 2021
FWoW Connections Portal - Phase 1
Northern Gas NetworksSupplier(s) TPoint Solutions LtdIT services: consulting, software development, Internet and supportAwarded 1 October 2021
£60,925
Expired contract, expired 30 September 2025Published 31 March 2022
Sales & Marketing Framework
Catalyst Housing Limited
Supplier(s)
63 suppliers
Agenda Media International Limited
ASAP UK Ltd
Ascension Property Services Limited
Aylesworth Flemming Limited
blocc interiors ltd
Bureau Workspace Ltd
Call Care 247
Carmargue Group Limited
Carter Jonas LLP
Cast Media Group Ltd
Claude Hooper Limited
Colliers
Core Media Services Ltd
Countrywide Residential
DMA Signs Ltd
Edward Thomas Interiors Ltd
Etch Interiors
Faust PR Ltd
February London T/A Latch
Focus Experiential Ltd
Focus Integrated Marketing Communications Ltd
Focus on Media Limited
Four Communications
Full Communications
GL Hearn
Hobs Reprographics Limited
ID Verde Limited
Image Affordable Living Ltd
Image Foundry Studios
Interiors By Casa Limited
J2 Marketing Design Digital Ltd
Jones Lang LaSalle
Kessels Kramer London Ltd
Killer5 Interior Design Ltd
Knight Frank LLP
Lifestyle Interiors by Elaine Gore Ltd
Lucid Property Visualisations Limited
Macro Art Limited
Maher Model Makers Ltd
Making Giants Limited
MG Signs Limited
MILLER HARE LIMITED
Moving Made Easy Limited
MPL Contact Limited
New i.d Interiors Limited
Nu-Brite Limited
Omni Interior Design Ltd
Pearl PR & Communications
Philosophy Design Limited
Red Loft LLP
Saint Flooring
Savills (UK) Limited
Site Sales Property Group Ltd
Space and Time Media Ltd
The New Homes Group Limited
The Social Co. Ltd
Three Dimensional Developments
Tidywork Studio
Triple M Ltd
Ventrica Ltd
Vesta Interiors
Virtual Viewing Limited
VMI Studio Ltd
Marketing servicesAwarded 1 October 2021
£30,000,000
Expired contract, expired 31 March 2022Published 16 December 2021
Citizen Event History-Analytics
Department For Work and Pensions (DWP)Supplier(s) Scott Logic LimitedIT services: consulting, software development, Internet and supportAwarded 1 October 2021
£1,347,965
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Expired contract, expired 11 January 2022Published 2 November 2021
Customer Insight Consultant
Maritime and Coastguard AgencySupplier(s) GLOBAL RESOURCING LTDSupply services of personnel including temporary staffAwarded 28 September 2021
£41,500
Expired contract, expired 31 March 2022Published 27 September 2021
Delivering behavioural insight and change
National Highways LimitedSupplier(s) AtkinsRéalis UK LimitedResearch and development services and related consultancy servicesAwarded 27 September 2021
£167,141.38
Expired contract, expired 30 September 2024Published 23 September 2021
WSCC - JS - Provision of End User Services for West Sussex County Council (CCS RM3804 (Lot3a)) - AWARD
West Sussex County CouncilSupplier(s) XMA LIMITEDHelpdesk and support servicesAwarded 21 September 2021
£7,240,139
Awarded contractPublished 15 September 2021
Apprenticeship Management
Thames Water Utilities LimitedEducation and training servicesAwarded 15 September 2021
3,590,000
Awarded contractPublished 5 October 2021
Designing The Business Gateway Service To Meet Future Needs
Convention of Scottish Local Authorities (COSLA)Supplier(s) Hellon Ltd.Business development consultancy servicesAwarded 13 September 2021
£69,850
Expired contract, expired 12 September 2024Published 10 September 2021
2021-082 Consumer Perceptions of the Energy Market 2021/2022
Office of Gas and Electricity Markets (Ofgem)Supplier(s) Quadrangle Research Group LimitedPublic relations servicesAwarded 10 September 2021
£60,000
Expired contract, expired 31 August 2023Published 8 September 2021
Customer Focused Digital Diversion Routes
National Highways LimitedSupplier(s) OVE ARUP & PARTNERS LIMITEDResearch and development services and related consultancy servicesAwarded 8 September 2021
£121,265.4
Awarded contractPublished 7 September 2021
DVSA Commercial Vehicle Services Digital Delivery Partner
Driver and Vehicle Standards AgencySupplier(s) BJSS LimitedAwarded 7 September 2021
£7,783,530
Expired contract, expired 19 September 2023Published 7 September 2021
Robotic Process Automation (RPA) Pilot G-Cloud 12 call off
London Borough of MertonSupplier(s) Agilisys LtdSoftware package and information systemsAwarded 7 September 2021
£231,950
Expired contract, expired 1 April 2023Published 1 September 2021
Website Support and Development including provision of SEO and content administration services.
London North Eastern Railway LimitedSupplier(s) Softwire Technology LimitedAwarded 1 September 2021
£5,000,000

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

National Highways Limited
47
£22.3m
HM Revenue & Customs (HMRC)
46
£2.5bn
Department For Work and Pensions (DWP)
21
£517.5m
Scottish Government
18
£2.0m
Home Office
14
£1.8bn
Water Services Regulation Authority (Ofwat)
13
£2.7m
Crown Commercial Service
13
£5.0bn
Department of Health and Social Care
12
£7.3m
West Midlands Combined Authority
11
£3.3m
Thames Water Utilities Limited
11
£0.0

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
21
£28.0m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
14
£10.5m
IFF Resarch
10
£3.9m
AtkinsRéalis UK Limited
9
£3.7m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Version 1 Solutions Limited
8
£11.0m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m

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Contract for Provision of Technology Innovation in Customer Experience and Frontline Service delivery, for the post-Covid world

#21196 - Customer Experience Programme - Services Contract

Show Home Interior Design

Rail Delivery Group (RDG) Central Back Office (CBO) HOPS

Contract

DHSC MQS R - T&T and Customer Experience HEO (CB)

Sales & Marketing Framework

FWoW Connections Portal - Phase 1

Sales & Marketing Framework

Citizen Event History-Analytics

Customer Insight Consultant

Delivering behavioural insight and change

WSCC - JS - Provision of End User Services for West Sussex County Council (CCS RM3804 (Lot3a)) - AWARD

Apprenticeship Management

Designing The Business Gateway Service To Meet Future Needs

2021-082 Consumer Perceptions of the Energy Market 2021/2022

Customer Focused Digital Diversion Routes

DVSA Commercial Vehicle Services Digital Delivery Partner

Robotic Process Automation (RPA) Pilot G-Cloud 12 call off

Website Support and Development including provision of SEO and content administration services.

Top buyers

Trend over time

Top suppliers

Win more public sector contracts with Stotles